Enhanced payroll e-file 10 digit pin enrollment

I'm delighted to see you here in the Community, @TreasSandi. I can share some information about pin enrollment in QuickBooks Desktop.

If you need to update your phone number under Payroll Tax Information, here's how:

1. Go to My Company from the menu.
2. Click the Pencil icon on the upper left.
3. Select the Payroll Tax Form Information and update the fields if needed.
4. Once finished, press the Ok button.

I added a screenshot below for your reference:

You can send E-file enroll directly to the IRS. Just continue with the instructions below if you haven't already enrolled in the IRS e-file program:

1. Under the Filing Methods screen, select Enrollments.
2. Select IRS, then select Edit.
3. Follow the on-screen instructions, verify your EIN, and enter your company’s legal name and address. Then select Next.
4. Enter the name, job title, email address, and phone number of the person the IRS can contact about your enrollment and your payroll tax forms. Select Next.
5. This person must be associated with your company and not be a third-party provider or accountant. 
6. Choose Send Information.

When the agency gets your QuickBooks Desktop enrolment, it will show as Accepted. A 10-digit e-file PIN will be mailed to you.

Additionally, I added this article for more information about e-pay federal forms and taxes in QuickBooks Desktop Payroll Enhanced.

Hop in if you still have queries about your payroll taxes. I am happy to support you.

Hi Christine, 

I had alread done the first section you posted. All of that was changed months ago.

The second part you posted is EXACTLY (not yelling but frustrated)and placing emphasis) what I linked to and spoke of. Step four does NOT become available. The ability to put in my personal information to apply for the 10 digit pin. It shows two pages of all of our business information, skips step four and wants you to submit. 

I am fully updated also.

Thanks, 

Sandi

Thanks for getting back, @TreasSandi.

Allow me to join in this conversation and provide you with the right solution.

When performing the second part of the steps, let's make sure to select 

E-file as a filing method first before clicking Enrollments.

Let me show you how:

1. Go back to Filing Methods screen.
2. Double-click any of the federal tax forms. This will open a separate Filing Methods window.
3. Click the E-file button and select Finish.
4. Click Continue, then select IRS and Edit. Enter the name, job title, email address, and phone number of the person the IRS can contact about your enrollment and your payroll tax forms. Select Next.
5. This person must be associated with your company and not be a third-party provider or accountant. 
6. Choose Send Information.

You should now be able complete the e-file setup. 

For complete guidelines, check out this article: Set up Federal e-file and e-pay in QuickBooks Desktop Payroll Enhanced.

You can now start paying and filing your federal taxes electronically, see E-file and e-pay federal forms and taxes in QuickBooks Desktop Payroll Enhanced.

If you have further questions or concerns, feel free to reach back out anytime. Just click Reply and I'll get back to you.

This is what I keep saying.... Step 4 does NOT come up. The ability to input my information.......I've done this 10,000 times exactly as stated. If you will notice my original post has a link to this procedure and what is NOT occuring. Why does no one read my question? 

Did this ever get resolved.. mine comes up but doesn’t let me submit..  when I click submit nothing happens.  I’ve updated everything as well as the rebuild tool etc

Thanks for keeping us updated with the results, Missypoo. 

I appreciate you for trying out the steps shared above. I want to make you'll get the solution needed.

Since you've tried the possible solutions above to no avail, I suggest contacting our QuickBooks Care Team. They have the tools to conduct a thorough investigation to identify the reason why it won't allow you to submit the 10-digit pin.

Here's how to reach them:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Give a brief description of your issue, then select Let's talk, and then choose a way to connect. Phone support may be limited due to volume.

To make sure you get prioritized on your concern. Please check out our support hours and contact us at a time convenient: Support hours and types.

Additionally, I've included these articles that'll guide you when you e-file your forms in QuickBooks Desktop:

• E-file and e-pay federal forms and taxes in QuickBooks Desktop Payroll Enhanced
• Check E-file or E-pay Status

In case you'll need assistance in e-filing your tax forms in QuickBooks, don't hesitate to get back on this thread. We're always here to help you.

I have my 10 digit pin from the IRS.

Where do i enter it in quickbooks so that the efile of 941 will be accepted.

Hello, @aboney.

You'll enter your 10-digit IRS pin while e-filing or submitting your 941 in QuickBooks Desktop (QBDT) Payroll. I'll gladly guide you through the process below. 

When you get your 10-digit pin by mail after setting up the e-file feature in QBDT Payroll, you'll use it when filing your federal forms. To do this, here's how:

1. Go to Employees, select Payroll Tax Forms and W-2s, then select Process Payroll Forms.
2. Choose the federal 941 form you need to file from the list.
3. Select Create Form. Choose the form filing period, then select OK.
4. Review each part of the form. You can select Check for errors, then make necessary corrections.
5. Select Submit Form. Then select E-file.
6. Enter your 10-digit IRS E-file pin and follow onscreen instructions to continue filing the form.

You'll receive an email confirmation within 24-48 hours. If you'd like to check the status of your submitted tax (941) form, please see this article for the complete guide: Check e-file or e-pay status.

To further guide you in e-filing federal tax forms and e-paying payroll taxes in QBDT Payroll, please see this article: E-file and e-pay federal forms and taxes in QuickBooks Desktop Payroll.

Also, you'll want to run and customize payroll reports to get a closer look at your business' finances and employees. To help you go through the process, you can check out this article: Run payroll reports.

If there's anything else you need or you have other payroll concerns and questions about e-filing federal forms in QBDT Payroll, I'm always ready to help. Take care, @aboney.

These instructions and those online by QuickBooks are slightly incorrect.

After you confirm your company information is correct in Step 3, if you click Next it will NOT bring up the screen Enter the name, job title, email address, and phone number of the person the IRS can contact about your enrollment and your payroll tax forms.  DON'T CLICK NEXT. after confirming your company information.

Instead, click "Send Information" and then it will bring up the screen Enter the name, job title, email address, and phone number of the person the IRS can contact about your enrollment and your payroll tax forms.