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Level 3

Error message - Related Payment Activities "button"

When paying payroll liabilities, I received a Quickbooks Message stating:


One or more scheduled liability payments is missing information that will prevent it from displaying on the Payroll Center.


To update the payment, click the RELATED PAYMENT ACTIVITIES button and then click "edit payment due dates/methods"....


Where is the RELATED PAYMENT ACTIVITIES button?  And why would the information have changed by itself??


I have checked the payroll item list and everything appears to be fine.

1 Comment 1
QuickBooks Team

Error message - Related Payment Activities "button"

Hi Balancebuilders,


The error refers to the old name of the Other Activities in the Payroll Center section, and the error message itself indicates that the liabilities you are paying do not have a payment frequency/schedule or lacks payment information such as an account number. Therefore, you're prompted to check them first. I will guide you to check them.

  1. From the Employees menu, choose Payroll Center.
  2. Choose the Pay Liabilities tab.
  3. In the Other Activities section at the bottom, click on Manage Payment Method to check or assign schedules to your payroll taxes.
  4. Click to highlight a tax with missing details, and choose Edit.
  5. Enter the missing details and click Save.

On the other hand, you can also check this article for your additional reference: How to use QuickBooks to pay payroll taxes and other liabilities.


I've also taken notes about this, so our engineers can consider revising the message to take effect in future updates. You can also submit feedback by clicking on Help and choosing Send Feedback Online


Feel free to go back to this thread if you have other questions about the prompt.

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