How Can I Record Sales Commission Upon Invoice Payment?

Thanks for checking in with us, preferred.

At the moment, there isn't a way we can automatically record the expense and commission liability when receiving invoice payment in QuickBooks Online. While this feature is not yet available, we would appreciate if you could send this product suggestion straight to our product developers. 
Here's how:

1. Click on the Gear icon.
2. Click Feedback.
3. Type in your feedback or feature request.
4. Click Send Message.

You can also send your feature request through this link: http://feedback.qbo.intuit.com/forums/168199.

Sending your feedback is a big help for our engineers to determine the features you want to be added to our product.

If there's anything else I can further assist, please drop me a reply below and I'll get back to you.

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@preferred wrote:

Is there a way to automatically create the expense and commission liability upon invoice payment? I know this is possible upon invoice creation. 

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"possible upon invoice creation" How?

"possible upon invoice creation"...I also have this question.  Did you get an answer? 

Good to see you here in the Community, FabianaT.

Let me help you record the sales commission when creating an invoice in QuickBooks Online.

You can create a service item for the sales commission and add the item when creating an invoice in QuickBooks Online.

To create a service item:

1. Select the Gear icon on the Toolbar, then choose Products and Services.
2. In the Products and Services window, select New.
3. Select the product or service type.
4. Enter the new product or service information then select Save and close. (Note: When adding non-inventory items and services, check the I sell this product/service to my customers box in order to make these items and services show up when creating invoices and bills.)

You may also add an item to your Products and Services list while inside an invoice:

1. Select the Plus icon (+) on the Toolbar, then select Invoice.
2. While inside the invoice, select a row under the Product/Service column.
3. Select the drop-down box, then choose to  Add new.
4. Select the product or service type.
5. Enter the new product or service information then select Save and close. (Note: When adding non-inventory items and services, check the I sell this product/service to my customers box in order to make these items and services show up when creating invoices and bills.)

You can get more details in these articles:

• How to create and use a products and services list.
• Change Product and Service types.

Additionally, if you need to discuss sensitive information, you may want to call in to speak with an agent so they can review your account.

1. Sign in to your QuickBooks Online Company.
2. Click (?) Help at the upper right corner.
3. Select Contact US on the pop-up.
4. Enter a brief description of your concern then hit Continue.
5. Click Get a callback.
6. Enter your contact information.
7. Select Call me.

Don't hesitate to fill me in if you have any other concerns about sales commissions in QuickBooks Online.