How do i cancel a direct deposit i just setup to the wrong person?

Hello there, doug61.

Thanks for reaching out to the Community about your direct deposit concern. Let’s go to the Paycheck List page and delete the transaction from there. I can help walk you through the process.

In QBO, you can delete a paycheck if the payroll status is not yet processed. Also, we process the transaction day before payday, at 5 PM PT. If they're scheduled for (Friday), you can cancel it until 4:59 PM PT (Thursday).

To delete:

1. Go to the Payroll menu on the left panel to select Employees.
2. Click the Paycheck list link under Run Payroll.
3. Set the correct date in the Date Range drop-down and press the Run Report button.
4. Tick the box of the paycheck you want to remove.
5. Put a checkmark on the I understand that this action cannot be undone and further action is required box.
6. Hit the Delete Paycheck button to confirm the action.

Next, recreate the paycheck and enter the correct employee. However, if the direct deposit is already offloaded for ACH, we’re unable to stop the direct deposit.

The processing depends on the funding time setup for your account. You can wait for the money to settle into your employee’s bank account. Then, perform an internal agreement to return the amount or request for a reversal. Check out this article for detailed information: Reverse a direct deposit.

Additionally, these links contain information to guide you on how to perform the following tasks.

• Handle a direct deposit paycheck that was not received by an employee
• Edit, delete, or void employee paychecks

Keep me posted if you have additional questions about QuickBooks. I’m always ready to answer them for you.  Have a wonderful day.

I’m back to make sure this doug61.

We’re you able to cancel the direct deposit using the steps I provided? It’s my priority that you can send the direct deposit to the correct person.

Let me know if you still need help when working in QBO. I'll get back to assist further. Wishing you and your business continued success.

We set up a direct deposit, but our client didn't receive less than $1.00 amount, so we cannot go ahead.

I appreciate you for getting in touch with us about the direct deposit of less than $1.00, @chtax168 . I know the importance of getting your client’s paid on time so I’m here to help you out.

If you recently set up direct deposit, know that it takes two to three business days to confirm and activate your bank account. Intuit also makes a minor deposit of less than $1.00 into your account when you provide us with the initial banking details.

You can enter that amount to authorize it for payroll transactions. It can take up to two days for that deposit to appear. You can take a look at this article to learn more about this.

Additionally, you can also check and verify the status of the test direct deposit (DD) through this link. It’ll guide you through the process of confirming this test transaction.

If days have passed since you activated it and the same thing happens, you can contact our Support team. They have the tools to securely check your account and investigate the reason for the delay. Ensure to review their support hours to know their availability.

Here’s how:

1. Go to the Help icon and click the Contact Us button.
2. Enter your concern in the field, then hit Let's talk.
3. Select either Start a chat or Get a callback.
4. Fill in all the information needed then, click Submit.

I'm attaching this link  for additional reference on how to handle DD issues.

Moreover, you have the option to invite your employees to join the workforce and let them view their paycheck online. To be guided, feel free to utilize this resource.

I'm just a few clicks away if there's anything else you need other than your client’s DD. I'll ensure you're all set. Wishing you all the best in everything that you do.