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Hello there, @davidward-email. I'm here to lend a hand.
In your QuickBooks Online Payroll account, you can manage your payroll accounting settings to track your payroll transactions. However, you can only map wage or payroll expenses. For more information, here's an article: Change your accounting preferences in QuickBooks Online Payroll.
With this said, you can manually record the tips and gratuities that your employees may receive from customers for good services provided. To do this, you have to create a Gratuity/Tips liability account first.
Then, to record the tips received by employees in QuickBooks, here's what you'll need to do:
If you want to add tips to your sales receipt, click this link to know more about it.
I'll be here if you have other questions. Let me know in the comment section and I'd be happy to back you up. Have a wonderful day ahead.
Curious if this was ever fixed for you or if you have to manually JE the payroll expense to the liability account after each payroll?
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