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I can help you change your Paycheck details, suewilsoninc.
We're unable to edit the paycheck details in the Paid from field if payroll has been submitted. You can delete and recreate the paycheck and enter the correct bank account.
Here's how to delete:
You can use this reference for more details on what happens when you delete or void transactions.
If you want to use a different bank account and set it to default, you can follow these steps:
Here are a few resource links that you can check to help you manage your payroll:
I'm just here if there's anything else that you need help with. You take care!
Thanks, but that is not exactly what I am looking for. The paycheck debited the correct bank account, but the incorrect QB account (I failed to change the chart-of-accounts reference in Payroll settings). I just need to change the QB account. I don't want to generate a new paycheck debiting a different bank account.
Allow me to step in and provide the step on how to correct the bank account for your payroll, suewilsoninc.
You're right that you need to change the bank account through Payroll Settings.
If you want to correct the bank account from the previous paycheck, you need to delete and re-create those direct deposit (DD) checks in QuickBooks. Simply follow the steps provided by Catherine_B.
Then, run a manual paycheck so the transaction will hit the correct bank account in QuickBooks Online.
If you're unable to delete those DD checks, I recommend contacting our Payroll Support Team. They can correct your payroll for you. Select your product and fill out the form to chat with an expert:
Check out the Payroll accounting preferences to learn more about recording your payroll expenses that will appear on your Chart of Accounts.
Stay in touch if you have follow-up questions. I'm always right here to help.
This is another feature in QB Online that is ridiculous! Hello Intuit fix some of these very common things that lead to step after step to fix rather than a simple option to change it after it has been recorded. Why would the online be so different than the features in desktop
Mine does that all the time, pulls from the correct account just shows the wrong one and drives me crazy so I end up deleting and redoing check. But you just follow these instructions and it'll allow you to change it, and will even retro back if you want.
If you want to use a different bank account and set it to default, you can follow these steps:
AGREED
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