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Thanks for joining our forum and letting us know about your concern, @Addis,
Making an inactive employee active in QUickBooks Online is made easier for you. Follow the steps below:
To learn more about the processes on how to manage employees and other guides to help you with QuickBooks, see the following links below:
Feel free to contact me again if you need anything else. I'll be right here to help you anytime. Have a lovely week!
Thanks for joining our forum and letting us know about your concern, @Addis,
Making an inactive employee active in QUickBooks Online is made easier for you. Follow the steps below:
To learn more about the processes on how to manage employees and other guides to help you with QuickBooks, see the following links below:
Feel free to contact me again if you need anything else. I'll be right here to help you anytime. Have a lovely week!
I see the status line in my list of inactive employees but it is not allowing me to change the status, there is no drop down box. How do I activate a drop box?
Hello, @Melanie68.
I can walk you through in updating the employment status of your employee.
You can browse these articles to help you manage your employee's information:
Keep me posted if you have other questions about updating your employee's information. I'm always here to help.
I keep getting a Error code when I try to switch from inactive to active. Its says
Business Validation Error: This name is being used by another customer. Please use a different name. You can merge names only when their type (customer, supplier or employee) matches.
How do I solve this?
Hi, @steph321. It's great to have you here in the Community.
This error message typically refers to a name that already exists in the file, such as a vendor or customer. To fix the error, you can add a middle initial at the end of the employee's name to make it different from the existing one.
Let me show you how:
You can refer to this article for more information: Fix the name supplied already exists error message.
I'm also adding this article in case you want to merge duplicate accounts, customers, or vendors: Merge duplicate accounts, customers, and vendors in QuickBooks Online.
Keep me posted for additional questions about duplicate employees. I'd be more than happy to help. Keep safe and have a good one!
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