I am currently not seeing the payroll item called vacation pay. It could have been made inactive. How do i retrieve it?

Welcome to the Community space, Dwayne. Allow me to share some insights about the payroll item in QuickBooks Online (QBO).

To see the payroll item named vacation pay, select the Vacation pay item in the Time off pay policy.

1. Go to Payroll, then select Employees.
2. Choose the employee's profile, navigate to Pay type, and click Edit.
3. Scroll down to the Time off pay policy section, and choose the Vacation pay in the dropdown. 
   
   

Moreover, when running the payroll, ensure you are ticking the box for it to show in the table.

If you're still unable to locate the vacation payroll item, I suggest creating a new one. Please note that payroll items cannot be deleted or inactivated, they can only be unassigned from an employee while still existing in the system.

Additionally, you can also run a payroll report to get a closer look at your business' finances: Run payroll reports.

Let me know if you need further assistance with your payroll items in QBO. I'm here to help. Have a great day!

Ill give that a try. Thx

thx i will give that a try

This did not solve my issue. The payroll item called vacation pay is not showing as a possible payroll item when I am setting up or editing an employee. The item was previously visible but is not currently not.  It is probable one of my employees modified it in some way. Could they have made it inactive and therefore in some other location?

Thanks for getting back to the thread, Dwayne. I see you can't locate the vacation pay item in your QuickBooks Online Payroll. Allow me to chime in and share my thoughts that could help you solve this.

As my colleague mentioned, you can't make a payroll item inactive or delete it. It's possible that one of your employees may have accidentally renamed the payroll item. I suggest you coordinate with them to edit it back to its original name. If that's not the case, you can always recreate the payroll item from scratch. Here's how:

1 . Go to Payroll, then Employees.

2. Select Edit payroll items.

3. Choose the payroll item you want to set up from the New payroll item dropdown ▼.

Pay types:

• Choose the pay item type, and you may be asked to enter a name for the item.
• Select Create.

Deductions or contributions:

• Choose the deduction or contribution type.
• Choose the subtype.
• Enter the name of the item.
• Depending on the item, you may need to select how it's taxed.
• Select Create.

4. Select Assign employee(s).

5. Choose the employees you want to assign the new item to.

6. Click Next.

7. Enter the amount or percentage per paycheck if needed.

8. Pick Save.

For detailed information, refer to this article: Manage your payroll items in QuickBooks Online Payroll.

I'm adding these articles you can use in the future: 

• Set up, change, or delete employee-paid payroll deductions.
• Edit or change employee info in payroll.

With that information, you can manage your pay types, deductions, and contributions. If you have more questions about payroll items, post them here in the forum. I'll always be around to answer them in any possible way. Have a great day!