I deleted a check but the payroll taxes are still showing due. How do I correct this?

Hi mandrcaruso,

You can be experiencing random browser issues that's why you still see those taxes. Let's take some steps to find out.

We can start by signing in to QuickBooks using a private window. This step will disable the browser extensions and stops the cache from saving your search history.

• Google Chrome: Ctrl + Shift + N.
• Safari: Command + Shift + N.
• MS Edge and Firefox: Ctrl + Shift + P.

If you don't see those taxes anymore, you can clear your browser's cache. If it's still the same thing, please use a different browser to see if this only happens to the one you are using.

On the other hand, you can also check about accessing payroll tax forms for your reference in the future.

I'm only a comment away should you need more help with your payroll. Take care and have a good one!

Hi, thank you so much.   That took care of the issue with taxes.  I am having an additional issue.  I am trying to reenter the check that was deleted for the same pay period and it is saying I already paid this person for the pay period and do I want to create an additional check.  If I add an additional check it will affect the YTD income.  Not sure how to correct this?

Hi, thank you so much.   That took care of the issue with taxes.  I am having an additional issue.  I am trying to reenter the check that was deleted for the same pay period and it is saying I already paid this person for the pay period and do I want to create an additional check.  If I add an additional check it will affect the YTD income.  Not sure how to correct this?

I'm here to help you reenter the deleted paycheck, @mandrcaruso.

You can create unscheduled payroll to recreate and correct deleted paychecks. You can follow the steps below to complete the process:

1. Click Payroll from the left menu, then select Employees.
2. Select As net pay or As gross pay.
3. Enter any info about taxes or paycheck calculations (if applicable).
4. Select or review the QuickBooks bank account to track your payroll, the pay period, and the pay date.
5. Choose the employees you'd like to pay.
6. Add the hours, compensation, memos, or any other paycheck info as necessary.
7. Click Preview payroll.
8. Select Preview payroll details, Save for later, or Submit payroll.
9. Confirm the amounts and payment methods and select Finish Payroll.

If you still received an error after creating an unscheduled payroll, I recommend contacting our QuickBooks Payroll Team. This way, they can review your account and help you recreate and correct the deleted paycheck.

Come back to this post and let me know how it goes, @mandrcaruso. I want to make sure you're taken care of.

You may also want to run payroll reports in QuickBooks Online. This will help you view useful information about your business and employees.

Wishing you all the best!

Hello,

I have a similar problem.

After deleting the wrong check I got past-due taxes that I can't delete or pay.

So, these two red lines are hanging in my taxes view since the last year.

I have attached the screenshot.

Changing the browser or clearing the cash didn't help.

Please help.

Thanks

I appreciate you for performing the steps to resolve this, timur76us.

QuickBooks will automatically adjust the payroll liabilities for any deleted/voided paychecks. Since it's already paid to the IRS and the states, you'll need to recreate the paycheck and enter the same information as the paychecks that you've deleted.

1. Go to Payroll and then select Employees.
2. Select Run Payroll.
3. Choose As net pay or As gross pay.
4. Enter any info about taxes or paycheck calculations (if applicable).
5. Select or review the QuickBooks bank account to track your payroll, the pay period, and the pay date.
6. Choose the employees you'd like to pay.
7. Add the hours, compensation, memos, or any other paycheck info as necessary.
8. Click Preview payroll.
9. Select Preview payroll details, Save for later, or Submit payroll.
10. Confirm the amounts and payment methods and select Finish Payroll.

To know more about what can and can't be edited on a paycheck in QBO, you may check out this article: Edit or delete paychecks in Online Payroll.

Check this article that will help you track where your business stands in terms of employee expenses: Create A Payroll Summary Report. 

Please know you can continue to reach me here with any additional questions. Thanks for coming to the Community, wishing you continued success.

I think that my case is different from the one you described. My taxes from the wrong/deleted check were not paid to IRS. I deleted the check before, and then (after I cut the new-revised check) past-due amounts popped up and are still there.