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accounting400
Level 1

I want to setup a new bank account for payroll setting but the security phone number is no longer active. We need to update this for payroll to be made this week

 
1 Comment 1
MirriamM
Moderator

I want to setup a new bank account for payroll setting but the security phone number is no longer active. We need to update this for payroll to be made this week

Welcome to the Community forum, accounting400.

 

Let's update the phone number set up on your QuickBooks Online (QBO) so the security code, will be sent to the new phone number.

 

Here's how:

  1. Click the Gear icon at the top.
  2. Under Profile, pick Intuit account.
  3. In the left menu, choose Sign in & security
  4. Go to the Phone section.
  5. Hit Change link.
  6. Enter the new phone number.
  7. Select Save
  8. Then, Sign Out by clicking your name's initial logo at the top.

See below screenshots for your visual guidance:

PHONE1.JPGPHONE2.JPGPHONE3.JPGPHONE4.JPGPHONE5.JPG

Take a look at this article for more information about this process: Change your email, user ID, or password for QuickBooks Online and QuickBooks Self-Employed.

 

Once done, to change bank account information for payroll. Check these steps:

  1. Click the Gear icon at the top.
  2. Pick Payroll Settings.
  3. Choose Company under Bank Accounts
  4. Hit Update.
  5. Choose Connect using your routing numbers and account numbers to enter the new bank account information.
  6. Enter the new bank account information, then Submit
  7. We will need to verify your bank account by running a test debit and credit for less than a dollar in 2-3 business days. You can check your email for the instructions. Then, choose OK, got it to finish the process. 
  8. Once done, update your bank account in the export preferences. This ensures the paychecks processed through the new bank account are properly listed in the correct check register.

To know more about this, visit below links:

If there's anything else you need help with, let me know by adding a comment. I'm more than happy to assist you. Have an awesome day!

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