I wrote a paper paycheck for an employee in the wrong amount. I wrote if for the gross amt not the net amt. The check has been cashed. How do I correct it?

I'll help you correct the paycheck, plumfun2.

If the employee can return the money to you, you can delete and recreate the transaction. Then, create a bank deposit to record the amount that was given back to you. Follow the steps given on these articles to complete the process:

1. Delete paychecks
2. Create Unscheduled Payroll Check
3. Record and make Bank Deposits in QuickBooks Online

If the first option is no longer available, you can create a deduction and use it on the next paycheck to adjust the over payment. Let me show you how to add the deduction item in QuickBooks Online:  

1. Go to the Workers menu and proceed to the Employees tab.
2. Click the employee's name.
3. Select Edit ✎ next to Pay.
4. In Section 5, select + Add a new deduction or + Add deductions.
5. From the Deductions/contributions drop-down list, select New deduction/contribution.
6. Choose a Deduction type and Type from the small arrow icon.
7. From the Amount per pay period icon, select the $ amount. Then, enter the $ amount difference between the gross and net pay. 
8. Click OK, then Done.

The item will automatically show up in the next paycheck for this employee. Make sure to uncheck or remove the item so it will no longer show up in the succeeding paychecks. 

Once done, you'll want to run a payroll-related report to have a quick review of the transactions that you've created so far. Use this article as a guide: Run payroll reports. 

You can also add a reply below if you need more help with your payroll transactions. 

This is helpful, thank you! How do I go about adjusting the first payroll to match the incorrect check? 

Thanks for getting back here, @chloe_g.

You'll need to delete the check and recreate it with the correct amount. Follow along below to get this done right away:

1. Go to the Payroll menu and choose Employees.
2. Click the Paycheck list under the Run payroll button.  
3. Pick the check you'll need to delete. 
4. Select the Delete button.
5. Hit Yes.

Here's the article that will provide info about the process: Delete or void employee paychecks. 

If you can't delete the paycheck, I recommend reaching out with our payroll support team. They can assist you with the process to ensure that your created paychecks will be corrected. Refer to these easy steps to connect with them:

1. Click the Help button.
2. Tap Contact us.
3. In the question box, enter Adjust the first payroll to match the incorrect check. 
4. Hit Continue.
5. Choose either Get a callback or Start a Message.

Once done, recreate the paychecks with the correct info and amount. 

You can also visit the QBO Help article page to browse topics that can guide you monitoring your employees' record in QBO. 

Let me know if you need further assistance about correcting your paychecks in QuickBooks. I'm always here to help. Have a good one. 

So I wrote a paper check that has been cashed by the employee for $6.62 less than what it was supposed to be for (don't know why that happened!).  I went to reconcile the bank statement and discovered this.  So how do I now correct it?  

Hi there.

Thank you for reaching out to the QuickBooks Community for help with your reconciliation issue. Rest assured, I'm here to help you sort this out.

Since the check was cashed for less than the amount you initially recorded, I recommend contacting our QuickBooks Online payroll support. They can help correct the paycheck information to match the actual cashed out amount.

Here's how:

1. Head to this link: Contact Us.
2. Select QuickBooks Online Payroll product and click Continue.
3. Select Contact Us and choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

This adjustment will help correct the discrepancy and you should be able to reconcile your bank statement without an issue.

Additionally, here are some articles that can help you in the future:

• Fix issues for accounts you've reconciled in the past in QuickBooks Online.
• Reverse a direct deposit in QuickBooks Payroll.

If you have any questions or need further assistance, feel free to reach out to us. We're here to help!