Is anyone else having problems with their direct deposits not posting to employee accounts last night?

I think a lot of people are if the community posts are any indication. We are having the same issue. Let us know what you hear.

Everyone it seems!  I've been unable to get through on the phone, please post any information you receive from Intuit;-)

Thanks!

I am currently on the phone with QB customer service and the lady I am speaking with has no clue. Acting like it is something I did within our payroll but told her she better be looking elsewhere since this page if full of comments where other companies are having the same issue today. So now I am on hold while she checks with their resource dept. So we shall see.... I just know I have some upset employees!!!!

Same. No answers yet.

Yes looks like this is a major issue...

I've been told they expect the issue to be resolved by the end of the day.

Intuit provided the link below to track the issue.  You can also subscribe to updates.

http://status.quickbooks.intuit.com/

Hi everyone!

We are currently seeing other users posting the same issue here in the Community. We will also inform our Product Engineers about this behavior so they can investigate further. Rest assured that they're now working to fix this as quickly as possible.

To get an update once the issue is fixed, visit this link and subscribe: http://status.quickbooks.intuit.com/?subscription_confirmed=true.

For more information about managing and processing DD paychecks in QBO, consider checking out this article: Create pay checks in online payroll.

Please post again or leave a comment below if you have any additional concerns. I'm always here to assist. Have a good one!

Hi, everyone.

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

Can you provide me with the phone number you are calling I am unable to find one

Thank you for keeping us updated on what the representative is telling you.