Is anyone else unable to add an employee?

There is no current issue about users not being able to add an employee in QuickBooks Online (QBO), @peacefulpawsther. I'm here to share with you some troubleshooting steps so you can add one in no time.

To get started, I recommend signing in to QBO as a master administrator or a user with access to adding employees. Then, add your employee from there.

Here's how:

1. Click on Payroll at the left pane, then select Employees.
2. Tap on Add an employee.
3. Fill in the details.
4. Hit Done.

If you're getting the same result, I suggest replicating the steps using a private window. In most cases, unusual behavior or an issue like this happens due to the stocked file on your browser's cache.

To save you time, use either of these keyboard shortcuts:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

If it works fine, go back to your original browser and clear its cache to start fresh. You can also use another supported and up-to-date browser to narrow down the result.

Once the employee is added to QuickBooks successfully, you can now proceed with running his or her payroll. You can learn more about this through this link: Process or run payroll.

If you have any other follow-up questions about adding an employee in QuickBooks, notify me by clicking the Reply button below. I'm more than happy to help. Keep safe!

Hey @peacefulpawsther ,

Hope you are doing well.

I am here to help you to add an employee in QuickBooks.

With the help of QuickBooks, you can manage your company's employee list and payroll information by Employee Center. QuickBooks makes it simple for you to add new employees to your database and easily track multiple employees with same name.

Follow the below steps to add an employee in QuickBooks: 

1. Click on the "Employees" tab on your Home screen to open the Employee Center.

2. After that click the "New Employee" button at the top of the screen.

3. Fill in the employee's information in the respective tabs, like name, gender, date of birth, contact details, and compensation. 

4. Now click the "Next" button to enter payroll information for another new employee. 

5. Click "OK" when you have finished adding new employees and save them in QuickBooks.

If you are looking for more information about add an employee you can read this article: Add a new employee to your payroll

After following the above steps still, you are unable to add an employee at that time feel free to chat with us through this link: Contact Payroll Support

Hope this answer will help you.

Manisha
Sagenext Infotech LLC