Is anyone experiencing inability to use QBO payroll after QBD 2021 migration to QBO? Migrated on 6/22/22 and payroll has not worked since. Open investigation, no answers

Thanks for bringing this matter to our attention and for sharing your experience with us here in the Community, @bfordcvcc. I know how important your time is, that's why I'm here to share further details about this.

I appreciate all your efforts and the troubleshooting exercises you've gone through to help resolve this payroll error you've encountered. Getting this feature up and running is our top priority and rest assured that this issue is being taken care of with utmost urgency. Hopefully, you can run your payroll and pay your employees in no time.

The investigation you've mentioned is still open and in progress. Rest assured that you're already added to the list of affected users and in the loop about its status and fix. With this, please expect an email notification once the issue is resolved.

Please don't hesitate to let me know in the comment section below how it goes. If you have other payroll concerns, I'm always ready to help. Take care, @bfordcvcc.

No, it has not been resolved. This is day 10 with NO PAYROLL, also no email updates like I was promised, no communication from Quickbooks, absolutely not one word as to when this will be resolved. This is a complete and total failure and has been a miserable and frustrating experience and a total waste of my time. More than 12 hours on the phone with CSR's and NO RESOLUTION. If you really want to get my attention, GET THE ISSUE RESOLVED TODAY.  

Hi bfordcvcc,

I know how important it is to be able to do payroll, so I understand how you wanted to get this resolved. I've checked the case and found out that it's still open right now, and our engineers are still working on the solution.

Rest assured that you'll be notified when there are updates about the issue.

Thank you for your patience. I'm just around if you have any other concerns.