Is anyone having the issue of paycheck numbers not being transferred to the check register after printing the checks? All payroll reports do have the check numbers.

Thanks for bringing this to our attention, @keepingthebooks.

Currently, our product team is looking into this issue of paycheck numbers not posting to the QuickBooks Online Bank Account Register. For now, I recommend contacting our Customer Care Support team so you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once it's resolved. 

I've included the steps to contact support below. 

1. From the Search tab, click Contact Us.
2. Enter your question and select Continue.
3. Review and choose from the following: Have us call you or Chat with us.

If you might encounter printing paychecks in QBO Payroll: Troubleshoot printing paychecks, pay stubs, and forms in QuickBooks Online Payroll.

I appreciate your patience as we work through this. If you have any other concerns about paychecks, please don't hesitate to comment below.

Will submit question to the Customer Care Support for updates.  Thanks

I have this issue on my February 16th payroll. Check numbers are showing in my payroll but not showing the numbers in the check register .

I've got your back, @RBISHOP2.

Let me assist you with your concern about payroll checks not showing in the register in QuickBooks Online Payroll.

Currently, our product team is looking into this issue of paycheck numbers not posting to the QuickBooks Online Bank Account Register. For now, I recommend contacting our Customer Care Support team so you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once it's resolved. 

I've included the steps to contact support below. 

1. From the Search tab, click Contact Us.
2. Enter your question and select Continue.
3. Review and choose from the following: Have us call you or Chat with us.

Moreover, I'll be adding this helpful resource for organizing your accounts and transactions: Reconcile an account in QuickBooks Online

 If you have further questions about payroll tasks in QBO, you can comment below, and we'll respond to you as soon as possible.

This is from two weeks ago. All employees got their DD and check and from correct account. Was reconciling bank statement and saw all but one payroll was missing in register. Checks are in employee's paycheck list, but not on any account or journal transactions. It's definitely a QB issue. Scrolling through the community, this isn't the first time for an issue like this.  This issue from what I can tell from community questions goes back as far as 2022. I saw another issue in Sep/Oct of 2023, same thing. Sounds like it should have already been resolved. 

Hi there

Let's troubleshoot this matter together so you can continue reconciling your accounts seamlessly.

First, I recommend double-checking your payroll settings to ensure that the paycheck is mapped to the correct account.

To review your payroll settings, follow these steps:

1. Click the Gear icon.
2. Go to Payroll settings.
3. Scroll down to the Accounting section. Then, click the Pencil icon.
4. Confirm that the accounts are mapped correctly.
5. Hit Done.

If the check is still not visible in the register, I recommend performing troubleshooting steps to isolate browser issues as the root cause. Outdated cache files could be causing some pages not to load properly.

First, open your account in a private window. You can use the shortcut keys below:

• Google Chrome: Ctrl + Shift + N
• Microsoft Edge: Ctrl + Shift + P
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

Once logged in using an incognito window, locate the paycheck in the register. If you can find it, I suggest clearing the cache on your regular browser to eliminate outdated files. Alternatively, you can also use other supported browsers.

Here's a helpful guide that will help ensure that your QuickBooks accounts match your real-life ones: Reconcile workflow.

Additionally, you can also generate a reconciliation report for future reference. Here's a guide on how to do it: How do I view, print, or export a reconciliation report?

Come back to this post if you have any other questions about missing transactions in QuickBooks. I'll be around to help you out.

Thank you, but I have been using QB for 10 years and I understand all of what you said. It was a QB issue and was fixed in less than 10 minutes by a tech.

I was not able to edit because of Direct Deposit. I tried voiding thinking I could redo, but that didn't help either. I ended having an adjustment for the amount as a result. It really was a supper quick fix with the QB tech as she made them "magically" appear in my register, the adjustment entry disappeared, and nothing was affected in any of my accounts. But, you are correct, there are a lot of glitches that can be frustrating and affect operations. The last big one was their updated roll out of changes in invoices. That one was a HUGE issue with my performance at work. Thankfully, they let me go back to using the old one. The new one didn't have all the capabilities of the old. 

I tried that and had no luck at all. Wish they would go back to Quickbooks Desktop it was so user friendly, this program is not AT ALL!!!