Thank you for posting your concern here in the community, Ambi.
I understand that it's crucial to adjust the CSSF to run your payroll in QuickBooks. However, know that at the moment, it's not possible to add the new higher rate for either the QuickBooks Online or QuickBooks Desktop versions. We have been informed about the rate change and are working on updating both products. To ensure that you can process payroll efficiently, allow me to direct you to the appropriate support team for further assistance regarding this matter.
I suggest getting in touch with our QuickBooks Online Support Team, as they are the best people to help you with your queries. They can request your account information and add you to the list of users who will receive a communication in the upcoming weeks once the option to add the rate becomes available in each product.
Here's how:
1. At the top of your QBDT login screen, click Help.
2. Select QuickBooks Desktop Help/Contact Us.
3. When a prompt appears, select Contact Us located at the bottom.
4. Type in phrases or keywords on the What can we help you with? tab.
5. Then select How would like to connect with us?
· When you choose Chat - you'll be connected to our customer support team in a chat within the next five minutes.
· When you choose Callback, you’ll have a spot on our line, and call you back within five minutes.
You can find the list and access your state agency websites by checking this link: Access state agency websites for payroll.
Hit the Reply button if you have more inquiries about CSSF or any payroll-related matters in your QuickBooks Desktop. I'm always available to assist you with any further concerns.