Missing Taxes

Hello, manager-cwspring.

Let me share some info regarding your concern. 

If you have manually entered payrolls using the journal entry, you'll also have to include the payroll taxes. Please make sure to use the Payroll Liabilities accounts. This way, you can keep track of what taxes were taken.

To see the accounts affected for the taxes, you can read this article: Manually enter payroll paychecks in QuickBooks Online.

Moreover, please make sure to configure your accounting preferences to make sure that payrolls you run will be posted to the correct accounts. I've got this article for more details: Change your accounting preferences in QuickBooks Online Payroll.

In case you want to use the electronic services to pay and file your taxes in QuickBooks Online, please check out this guide: Set up e-file and e-pay in Online Payroll.

I'll be right here if you have more questions regarding the details I've shared or need help with other concerns. Take care and stay safe!

Thank you RenjilynC,

When we ran payroll for the 1st time, we omitted to put the checking account in the box on set up, so it came out of the 1st account on our list, which was a petty cash account, which was not linked to any physical bank.

Once we had the payroll set up to the correct bank account, all taxes and payroll checks go out automatically so that isn't a problem and all runs well now.

I moved the employee payroll checks from the petty cash account to the correct account via Journal Entries, so staff are good.

But I do not think any taxes went out in regards to the wages on this initial payroll run, this is what I want to check/fix. If they are generated somewhere and just need sending then that is easy.

To make matters slightly difficult we were waiting on a new CPA to run our payroll, they didn't so we purchased payroll from you guys and did it ourselves, so we ran 3 months together I think.

Ok, so as an update; we have 5 payroll runs and 5 sets of taxes going out (Three together and two individually), which is correct, I believe the only problem I have now is that when we ran the 3 together it didn't register some in September with the Ok tax commission!

Thank you Candice C, I spoke with CS and they are going to rewrite the 1st two months payroll to ensure the taxes are paid in the correct quarter, we are correct on payments but not on allocations. Thank you for your help in this matter, once again you guys have helped me out.

Hope you all had a great Christmas.

Andy

So glad to hear the allocations are being corrected and that the Community was able to assist you, manager-cwspring. 

We hope you had a wonderful Christmas as well! You know where to come if you ever need assistance again in the future. Take care!