My 940 is only printing in a draft mode. Is the form not available yet?

I have run the updates as suggested but it still says draft.  Just wanting to watch for answers.

Also having this problem.  Reported as a bug, but not sure if they check those.  All updates complete and they claim that the 940 was part of the update.

Good day, dawnwayman.

The IRS may've already released a form, yet our Product Development team may need to take time to set up this function properly in the product. 

You can review our latest payroll news and updates article to stay up-to-date with the latest information about payroll updates. This will ensure you know when a form you're curious about is officially released in QuickBooks.

Once a form you're waiting for is available in your books, you'll need to make sure to update the tax table to its latest release.
 

Here's how:

1. In your top menu bar, go to Employees.
2. Click Get Payroll Updates.
3. Tick the Download Entire Update checkbox.
4. Choose Download Latest Update.
5. A window will be displayed confirming when your download's complete.

After upgrading the tax table, you can begin filing 940 forms.

I'll be around to keep helping if you have other tax concerns.

I have done this multiple times and it still is not working.  Do you have any other suggestions?  That form is approved because it is working in our other programs.

This is still not working for me.  Any other suggestions?

This is not working can you help further with this?

I was able to update my payroll this morning and the new 940 is available.  I had to restart quickbooks to get it, but it is completed and submitted through e-file.  

Thanks for getting back to us and providing additional details, @Teri16.

Allow me to chime in for a moment and share some information about the payroll tax forms in QuickBooks Desktop (QBDT).

Currently, we have an open investigation about the 940 form that shows the watermark "DRAFT FORM ONLY - DO NOT FILE. We have escalated this unexpected behavior to our Product Development team.

For now, we're unable to provide you with an estimated turnaround time when the investigation will be closed. I'd suggest giving us a call so and providing the investigation number INV-65838, so we can add you to the list of affected users. We'll let you know via email or by tagging you here as soon as the issue is resolved. 

Here’s how to contact our agents: 

1. Go to the Help menu at the top and select QuickBooks Desktop Help.
2. Click the Contact Us link at the bottom of the pop-up window.
3. Enter a brief description of your concern and hit Continue.
4. Click Start a Message.

You can open these articles to learn more about viewing and printing copies of your payroll tax forms:

• Pay and file payroll taxes and forms manually in QuickBooks Desktop Payroll
• E-file and e-pay federal forms and taxes in QuickBooks Desktop Payroll Enhanced

I appreciate your patience while we look into this. If there's anything else that I can help with, drop me a line. I'll get back to you as soon as possible. Keep safe, @Teri16.

Not sure what was done today but I just did another download of the entire payroll update.  Then I closed the program and opened it again and it is not in draft.

That's great news @Teri16!

Thanks for your patience and for circling back to let us know your form is displaying correctly.

Let us know if you need any additional help.

Take Care!