What do I tell my client?   They have employees that have to pay rent tomorrow and they only work until 2pm.   It sounds like if you cancel the payroll, it will still go through direct deposit so writing checks is just paying them double. 

We're having same issues too. We use interbank and all the employees have not been paid. Payroll tax has been taken from the bank account only which is odd. Also received confirmation that payroll was to go through today. We need to get updates on this as soon as possible

we are in washington state and having the same issue. Good Luck!

Hello everyone.

Thank you so much for reporting this in the community. We did identify an issue this morning (April 30th) that prevented some direct deposits from being processed as normal. The good news is, this has now been resolved and we expect all affected deposits to be processed and in your employees' accounts by the end of the day today.

In the meantime, this status page will have the latest updates and information on the status of the issue while we work through all impacted accounts: Status Page.

If you have any further questions as we progress, please don't hesitate to let me know. I'll be here to help.

My QB online payroll direct deposit did not go through. I processed the payroll in plenty of time. I do not see the deductions in the bank. Please help!!

I'm glad you made it here, azaremba.

QuickBooks sends an email notification regarding the status of your direct deposit, the reason why it didn't go through and what are the actions you need to take.

Here's how:

1. Go to Workers and select Employees.
2. Select Paycheck List.
3. You’ll see of the following status of the paycheck listed (in the status column).

If the direct deposit is rejected, you can read through this article for ways on how to resolve a rejected Direct Deposit in QBO.

For common issues with direct deposit and how to fix it, you can check out this article: Resolve Direct Deposit Issues.

Otherwise, you'll want to get in touch with our QuickBooks Care Support. They have the tools to securely pull up you account and help identify the reason why direct deposit is not successful

Here's how you can reach us:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose Get a callback. 
6. Type in your contact info.
7. Select Confirm my call.

You can check out this article for our most updated contact information: Support hours and types.

Be sure to get back to me if you have additional questions working with direct deposits. It would be my pleasure to help. Have a good one!.