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Let me help you submit your paychecks in QuickBooks Online (QBO), harriet9.
We appreciate you for providing a screenshot to help us better isolate the issue. If you've been stuck on the Run Payroll page and is not working for you to correct the dates on the paychecks, we can perform basic troubleshooting. This way, you can access your QBO with a clean slate. To begin, access your company in an incognito or private browser. Use these shortcut keys:
Once everything is ready, create and run payroll again. If you're able to get through, go back to your main browser and clear the cache if it is now showing correctly. You can also use other supported browsers as an alternative except for Internet Explorer.
If not, we can delete the paychecks to remove them from your payroll as long as you haven't sent your payroll to us yet. Here's how:
If you are unable to make the change, you'll see a message explaining why. Please contact us for help with the paycheck. To learn more about what can and cannot be edited on a paycheck in QBO, please refer to this article: Edit or delete paychecks in Online Payroll.
Once done, create paychecks for your employees using their updated pay schedules. This way, you'll be able to report their payroll and tax info to the appropriate agencies timely.
Let me know in the comment section if you have any concerns about running and submitting paychecks. I'm always here to help. Stay safe!
I know a way to change your pay period, harriet9.
In QuickBooks Online (QBO), you can edit your payroll within the Payroll menu. You can also tick it if you'd like to apply it with your other employers.
Here's how:
You can also use this material for more information as you update pay schedules: Set up and manage payroll schedules.
After everything is settled in the payroll schedules, you can now go and run your payroll.
I'll be always here if you need some guidance when it comes to QuickBooks. Stay safe.
This is helpful, but unfortunately doesn't resolve my issue. The dates are correct in the Employment details section. This could just be a bug, but I need to issue accurate paystubs. Please advise. Thanks!
Thanks for getting back to the thread, Harriet9. I'll chime in and share my thoughts about correcting pay periods in QuickBooks Online.
Correcting pay period dates may vary, depending on your QBO Payroll subscription and goal. If you need to fix an employee's pay period, refer to the following steps.
For QBOP Full Service, Core, Premium, and Elite:
For Payroll Enhanced:
For the complete steps, refer to this article: Set up and manage payroll schedules.
However, if you're correcting the pay period of a paycheck, this is currently unavailable. As a workaround, you can delete and recreate the paycheck. To do this, let's pull up the Paycheck List report.
Here's how:
Once done, recreate them with the correct pay periods:
To learn more about what can and cannot be edited on a paycheck in QBO, please refer to this article: Edit or delete paychecks in Online Payroll.
Once done, create paychecks for your employees using their updated pay schedules. This way, you'll be able to report their payroll and tax info to the appropriate agencies timely.
Let me know in the comment section if you have any concerns about editing employee data. I'm always here to help. Stay safe!
Thanks for getting back to the thread, Harriet9. I'll chime in and share my thoughts about correcting pay periods in QuickBooks Online.
Correcting pay period dates may vary, depending on your QBO Payroll subscription and goal. If you need to fix an employee's pay period, refer to the following steps.
For QBOP Full Service, Core, Premium, and Elite:
For Payroll Enhanced:
For the complete steps, refer to this article: Set up and manage payroll schedules.
However, if you're correcting the pay period of a paycheck, this is currently unavailable. As a workaround, you can delete and recreate the paycheck. To do this, let's pull up the Paycheck List report.
Here's how:
Once done, recreate them with the correct pay periods:
To learn more about what can and cannot be edited on a paycheck in QBO, please refer to this article: Edit or delete paychecks in Online Payroll.
Once done, create paychecks for your employees using their updated pay schedules. This way, you'll be able to report their payroll and tax info to the appropriate agencies timely.
Let me know in the comment section if you have any concerns about editing employee data. I'm always here to help. Stay safe!
I'm actually stuck in the "Run Payroll" page and haven't submitted the paycheck yet. I've attached a screenshot of where I am. Is it possible to delete the data I've already inputted and start over? Thanks!
Let me help you submit your paychecks in QuickBooks Online (QBO), harriet9.
We appreciate you for providing a screenshot to help us better isolate the issue. If you've been stuck on the Run Payroll page and is not working for you to correct the dates on the paychecks, we can perform basic troubleshooting. This way, you can access your QBO with a clean slate. To begin, access your company in an incognito or private browser. Use these shortcut keys:
Once everything is ready, create and run payroll again. If you're able to get through, go back to your main browser and clear the cache if it is now showing correctly. You can also use other supported browsers as an alternative except for Internet Explorer.
If not, we can delete the paychecks to remove them from your payroll as long as you haven't sent your payroll to us yet. Here's how:
If you are unable to make the change, you'll see a message explaining why. Please contact us for help with the paycheck. To learn more about what can and cannot be edited on a paycheck in QBO, please refer to this article: Edit or delete paychecks in Online Payroll.
Once done, create paychecks for your employees using their updated pay schedules. This way, you'll be able to report their payroll and tax info to the appropriate agencies timely.
Let me know in the comment section if you have any concerns about running and submitting paychecks. I'm always here to help. Stay safe!
Thank you! This solved my issue. I appreciate you sticking with me to solve the problem.
Hi there,
I’m glad to hear your issue about changing pay period is now resolved.
In case you need tips and related articles when managing your account, feel free to visit our Community website for more insights.
If there's anything else you need help with, please come by the Community. We're here to lend a hand. Wishing you and your business continued success.
2/10/24-2/22/24 is not a full two weeks (only thirteen days).
Our pay periods run 2/10/24-2/23/24, with payday being on 2/22/24
Thanks for chiming in the thread, @bobbieme. Let me assist you on how you can correct the dates of a pay period effectively in QuickBooks Online (QBO).
In QuickBooks Online, you can correct and edit the pay date and the associated pay period by changing the pay schedule to your preferred date. You can follow the steps below for your guidance:
After completing the steps above, you may now run your payroll using the updated pay schedules to pay your employees.
Additionally, I would like to share this article about the available reports in QBO that you can use to verify your payroll information before filing taxes: Run payroll reports.
You can also set up and track time off, vacation, and sick pay for your employees within QuickBooks.
If you have any other payroll-related concerns or questions, please don't hesitate to let me know. I am always here to help. Have a great day ahead!
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