Nebraska withholding forms 941N and W-3N with full service payroll

Glad to have you here on the Community page,  farmmom. 

Intuit files only those forms that are required for your company by each state or local tax agency. 

In QuickBooks Online Payroll Full Service,  Intuit Online Payroll Full Service, all state withholding and unemployment taxes and forms, new hire reporting, and local taxes. 

You can check this article on how to  view payroll tax payments and forms in QuickBooks Online Payroll: Access payroll tax forms and tax payments 

You can leave a comment below if you still have any questions about payroll tax forms. I'm always here to help. Have a good one.

I'm following back up on this.  The Quickbooks payroll shows that the Nebraska state 941N form has been filed, but the Department of Revenue is never receiving the form.  According to Quickbooks customer service (phone help), I was told that the Quickbooks forms weren't compatible with the Nebraska Department of Revenue.  Again, I find this hard to believe, but I would like some clarification if this is true?

Thanks!

Thanks for following up with the Community, farmmom.
 

All QuickBooks Online Payroll subscriptions support filing withholding and unemployment forms for Nebraska. 
 

I see you're saying that you've spoke with our Customer Care team about this, but I'd recommend continuing to get in touch with them. They'll be able to pull up your account in a secure environment, conduct further research into the filed form, and create an investigation ticket if necessary.
 

They can be reached while you're signed in.
 

Here's how:

1. Click your Help (?) icon.
   
2. Choose Contact Us.
   
3. Enter a description of the situation in your What can we help you with? field, then hit Let's talk.
   
4. Select Start messaging or Get a call.
   

Be sure to review their support hours so you'll know when agents are available.

I've also included a detailed resource about filing tax forms which may come in handy moving forward: File quarterly tax forms
 

Please feel welcome to send a reply if there's any questions. Have a wonderful day!

I've been fighting with this for over a year now.  The State of Nebraska doesn't like the way Quickbooks submits the Employer ID #. Quickbooks insists on having it start with a 2 and it must start with a 1. NDOR won't fix this and blames QB, and QB won't fix it and blames NDOR. Maddening!  They won't talk and refuse to change anything. So, the NDOR keeps rejecting the returns and the customer has to submit them online using the payroll tax summary report by quarter. For some bizarre reason, QB won't let you review the rejected form and has no record of it on my end.  Sometimes, if you're lucky NDOR will out of the blue accept a return submitted by QB. Otherwise, you have to do it yourself. WH payments seem to be accepted, although I've had some of mine get posted to an old WH acct that has been defunct for 7 years. So frustrating...

Hi, verdictomaha.

I'd like to check this for you and get it taken care of myself. However, while the Community can provide answers and troubleshooting solutions to certain questions, there are things that only our phone support can do to resolve the problem.

I know you've already called in, however, I'd still suggest getting in touch with our QuickBooks Support to have this investigated. Agents have the necessary tools to pull up your account in a secure environment and have your payroll corrected.

All payroll-related concerns need to be directed to our phone support for security purposes. Please be reminded that our Support Team is available from 6:00 AM until 6:00 PM on weekdays, and from 6:00 AM till 3:00 PM on Saturdays. To ensure we address your concern on time, check out our support hours. Here's how to contact us:

1. Click the Help (?) icon.

2. Choose Contact Us.

3. Enter a  brief description of your situation in the What can we help you with? area, then click Let's talk.

4. You'll be presented with a few options for connecting with Intuit. Select Get a call.

As always, feel free to visit our Help articles for QuickBooks Online in case you need tips and payroll-related articles in the future.

I'm always here to lend a hand if you need additional assistance with QuickBooks. Don't hesitate to drop a comment below. Have a good one, verdictomaha.

We are having the same problems. Unfortunately, I do our bookkeeping evenings and weekends, so cannot use the QuickBooks support as it is only available while I am working my full-time job. I would be interested to know if there is a solution to this. 

Hi there, @cfrasier.

I appreciate your interest in filing your withholding forms with QuickBooks, and I understand that you're unable to contact our support for some reason. That said, I'll throw in some clarifications to ensure they are processed. 

We’re currently unable to e-file your 941N and W-3N in Nebraska. The only filing method available is to print and mail them. This means you’ll get a signature-ready form to be printed, signed, and mailed to the tax agency.

The payment methods for the 941N filing are ACH credit or check. While you can only use a check for the W-3N filing.

Please see these articles for more details about submitting tax returns: 

• Pay And File Payroll Taxes
• Payroll Tax Compliance Links 

I'll be around if you have any other questions about the withholding forms and payroll processes in QuickBooks. I'd be glad to provide guides and the steps.

We have the same issue... I know this post is from a year ago but did you ever get a resolution? Kind of upsetting when we pay what we pay for QuickBooks to take care of our payroll for us and yet we still get letters in the mail from Nebraska stating we have not filed. I am about to just be done with QuickBooks and use something else that can fully accommodate us, especially with the crazy cost!

Thanks for joining the Community and getting involved with this thread, user12346.

I can certainly understand how an ability to e-file 941N and W-3N forms could be useful and have submitted a suggestion about it as of today.

You can also submit your own feature requests while signed in.

Here's how:

1. Use the Gear icon, then go to Feedback.
2. Enter your suggestion(s) in the Have feedback? window.
3. If necessary, attach a file with your Camera icon.
4. Select Next.
   
   

Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can stay up-to-date with the latest news about your product by reviewing Intuit's Product Updates webpage.

For the time being, you'll need to print and mail your 941N and W-3N forms.

Please don't hesitate to send a reply if there's any additional questions. Have an awesome Thursday!