Hi there, 0971.

Thanks for joining this conversation. I'm here to share information about reversing payroll in QuickBooks Online (QBO).

The ability to make changes in the paycheck depends on the status of the payroll you have run. In your case, since it was already deposited, the option to manually reverse it is currently unavailable.

I highly suggest contacting our Payroll Support team. They have the necessary tools to check on your submitted payroll and help you with the correction. Here's how to reach them:

1. In QBO, click the Help (question mark) icon at the top right.
2. Select Contact Us.
3. Enter your concern, then tick Let's talk.
4. Choose a way to connect with us.

To check for our Support hours, refer to this article: Contact Payroll Support.

For more information about managing and running payroll in QBO, consider checking out these articles:

• Create and run your payroll.
• Edit, delete, or void employee paychecks.

Please post again or leave a comment below if you have follow-up questions about this or anything else. I'll be here to assist. Take care.

Just ran a payroll (today) but need to reverse. A previously terminated employee was paid. 

Hello there @AD60. I'm here with some steps so we can reverse or cancel the payroll that you've already run.

Depending on your processing time and payroll service, you can simply void or erase a manual paycheck that you used.

If it was a direct deposit, we may void it by going to that employee's Paycheck list. Note that we need to do this before 5 PM PST or it can't be canceled.

Here's how to do this with QuickBooks Online Payroll Core, Premium, and Elite:

1. Go to the Payroll menu then select Employees.
2. Select the employee then click on Paycheck list.
   
   
    
3. Find the paycheck to delete or void by setting the Filter.
4. When ready, select Delete or Void.
5. Click Yes to confirm.

If you're using other payroll services, feel free to check out this article for the step-by-step process: Edit, delete, or void employee paychecks.

On the other hand, if it is already processed for ACH, we're unable to cancel the process anymore. However, we can perform a reversal request. It's important to remember that this doesn't guarantee the recovery of the funds. 

To know when and how you can request a direct deposit reversal, check out this article: Reverse a direct deposit. I'd recommend taking the time to read the Determine when to request a reversal section to know if you've met the criteria.

Additionally, when everything's all set, you can make use of this helpful article to know how to invite your employees through QuickBooks Online Payroll to see and print their own pay stubs and W-2s online: Invite your employees to QuickBooks Workforce to see pay subs, W-2s and more.

You can always count on me in the comments section if you need more help with payroll or any other QuickBooks-related tasks. Tap me out by leaving a comment below. Keep safe and have a good one. 

I sent payroll on on September 29th it's been processed for monday October 2nd.one of the people I paid was suppose to be $3360. I did extra zero it's saying $ 33600. Can this be corrected or stopped.

I can see the urgency of correcting your direct deposit payroll, Rcabot. Let me point you in the right direction on how to handle your concern. 

You may be able to edit, delete, or void a paycheck depending on your processing time and payroll service. That said, let's open the Paycheck list report to view the direct deposit status.

Here's how:

1. Head to the Payroll menu on the left panel and choose the Employees tab.
2. Choose the employee's name you're working on and click on it to view more details. 
3. Head to the Paycheck list tab and go to the Status to view it's status.

Here are the following terms and their definitions:

• Scheduled: we have everything we need to send this check to the bank and pay this employee.
• Processed: we already sent this employee’s paycheck info to the bank, and the employee will be paid by the end of the day.
• Returned: there is a problem with your employee’s bank account and, you couldn’t pay them via direct deposit.
• Canceled: Direct Deposit was not included for this specific paycheck.
• If you see no status displayed, it means that a paper check was issued.

If the paycheck's status doesn't show as Processed, you can delete, or void it. Next, run payroll with the correct amount. 

I've included a link that discusses the various direct deposit funding times as well as how to change your current lead time: When to send your direct deposit payroll.

These resources cover topics such as requesting a direct deposit limit increase and processing a reversal:

• Get help if you’re over a direct deposit limit
• Reverse a direct deposit

If you have any clarifications about direct deposit or other payroll-related concerns, tap the Reply button and post your comments. I'll jump right back in to answer them for you. 

[email address removed]

11/9/2023 for deposit 11/10/2023

Good day, @bia197601. Thanks for joining the thread.

Can you share with me more details about your concern in QuickBooks? This will help us verify the possible cause of the issue and provide you with the appropriate troubleshooting steps to fix the problem.

Please add your details to this thread and I'll be happy to help you out.