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Level 1

Need to revert back to old sale tax. Ther is no option to do this and cannot edit settings. I get a blank screen

 
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QuickBooks Team

Need to revert back to old sale tax. Ther is no option to do this and cannot edit settings. I get a blank screen

Glad to see you here in the Community, wayne14.

 

I have a few troubleshooting steps you can try to revert to the old sales tax interface. Please know you can no longer go back and use the Automated Sales Tax feature once you change it QBO.

 

To update the settings, follow these steps:

 

  1. Go to the Taxes menu on the left panel to select Sales Tax.
  2. Choose the Sales tax settings at the top right.
  3. Beside the Want to temporarily switch to the old tax center section, click the Switch here link.
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  4. Press Switch to complete the process.

The following link provides an overview of the migration process from the old sales tax to the Automated sales tax feature: Switch to automated sales tax in QuickBooks Online.

 

If there’s anything else I can help with, post a comment in the Reply box. I’ll get back to assist further. Have a good one.

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Level 1

Need to revert back to old sale tax. Ther is no option to do this and cannot edit settings. I get a blank screen

This..

"Beside the Want to temporarily switch to the old tax center section, click the Switch here link."

 

Does not exist on my page

Highlighted
QuickBooks Team

Need to revert back to old sale tax. Ther is no option to do this and cannot edit settings. I get a blank screen

Hi, Wayne14.

If you don’t see that screen and you see the old sales tax center instead, select Setup automated taxes at the top. You may be seeing old information being loaded on a new screen. To resolve this you can clear the cache and cookies. I'm here to help if you have any other questions. Have a great day

Level 1

Need to revert back to old sale tax. Ther is no option to do this and cannot edit settings. I get a blank screen

For the love of god..   PLEASE PLEASE PLEASE read what I am saying. I getting tired of typing the same stuff over and over.

 

I have the new tax layout...

I need to go back as the new system is crap..and has screwed up everything.

I cannot create invoice at this point as I get a 37112 error bull

When I go to the "NEW" tax screen there is no link for "TEMPORARY GO BACK"

 

I can't make this any clearer than this.

Don't respond unless you know what you're talking about and have read this correctly.

Highlighted
QuickBooks Team

Need to revert back to old sale tax. Ther is no option to do this and cannot edit settings. I get a blank screen

Hi, Wayne14.
If you've already gone through all the troubleshooting steps highlighted above, and you're still not able to see the link I recommend reaching out to chat support. There may be a step we have missed or possibly an ongoing investigation into a similar issue you're having. You can follow this link here, to reach support.

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