Let me help you open paycheck stubs in QuickBooks Desktop (QBDT), @Fast3278.

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• Block or allow pop-ups in Chrome
• Pop-up blocker settings in Firefox
   

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If your employees still can't open the pdf, I recommend contacting our Support Team for further investigation. They'll have the tools to get you back on the right path.
 

1. Go to the Help menu.
2. Press the QuickBooks Desktop Help option.
3. Click the Contact Us button/hyperlink.
4. Give a brief description of the issue and hit Let's talk.
5. Scroll down and pick to Get a callback.

 
I've also added here some resources about Payroll Tax Forms for additional reference: 
 

• Locate QuickBooks Desktop Payroll Tax Forms
• How to view or print tax forms 
   

I'm just a post away if you have any other questions about paycheck stubs in QuickBooks Desktop. I'll be happy to help you out. Have a great day.  

THAT'S IT!

At least, that's what my IT tech suggested I remove from the employee names and it fixed QB2022 and QB2023's broken access to Outlook.

I wanted to come here and tell people with the same issue that this may not be relevant to your situation, but it solved mine.   

How do you email the same message when you are sending the pay stubs via email? I have made a template and made it the default, but it only shows for the first person.  The only way to have it sent to all who are selected is to select each of their names and select the default template.  There has to be a better way!

I'm pleased to have you here, Karen. I'll provide more information about sending paycheck stubs in QuickBooks Desktop (QBDT).
 

First, please let me know if you are referring to the name displayed in the BODY section. If you could provide a screenshot, it would also be highly appreciated. This way, I can offer an accurate solution.
 

If you are pertaining to the name in the BODY, this is just a sample. Once you have selected your default template and proceed to email the pay stubs, the initial name shown will be replaced to the actual names of the employees who are receiving them. The message will remain the same, ensuring that each employee receives a personalized document. This process helps to ensure that the information is accurately tailored to each individual.


 

Additionally, when sending pay stubs, the Send Forms window will automatically tick all employees within the specified check date range. 





For further information about emailing pay stubs, check out this article: Email pay stubs from QuickBooks Desktop.

Additional information or a screenshot showing your concern will help me effectively address your query. Please feel free to add the details in the comment section. You may also drop in other questions about handling paychecks in QBDT. I'll be around to respond promptly, Karen.

Camelle,

Thank you for your response.  I have entered the body (template) and saved it as our default.  It only shows up in the body of the email for the first person I’m emailing their pay stub to.  I want it to show up for all of the employees I’m emailing it to.

Thanks for coming back here in the thread, @Karen257. I have some information on why the paycheck stubs email only shows the body of the email for the first employee in the list using QuickBooks Desktop (QBDT). I'll share it with you.

Only the first employee sees the template when using the Combined forms to a recipient in one email option. To ensure each employee receives their own email, I suggest unchecking it. This way, everyone gets their specific content separately. 

To investigate the matter when clicking the Combined forms to a recipient in one email, you can contact our support team. They will work with our product engineers to find the best solution and prevent any future exact concerns for the customers.

1. In your QBDT, hit Help and select QuickBooks Desktop Help/Contact Us.
2. Choose Contact Us and enter a little description of your issue, then tick Continue.
3. Use your Intuit account to sign in, and click Continue, then Continue with my account.
4. Put the single code that we will email to you and tap Continue.
5. Once done, decide to either Chat with us or Have us call you.

On the other hand, to assist you more with customizing templates for email in QBDT, you can scan this article: Create custom email templates in QuickBooks Desktop.

You can tag me again for additional queries by sending paycheck stubs to your employees. I'm here to help you in any way. Keep safe! 

We do not use the Combined Forms option.  Any other ideas?

Thanks for the update, Karen257. Let me route you to the best help who can conduct a thorough investigation into the root cause of this paycheck stubs email issue.

Since the paycheck stubs email still shows up only for the first employee despite the troubleshooting measures undertaken, I'd recommend contacting our Customer Care team to report this matter and for further assistance. Here's how:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Give a brief description of your issue, then select Continue.
5. Sign in to your Intuit account, select Continue, and then Continue with my account.
6. We'll email you a single-use code. Enter your code and select Continue.
7. Select to Chat with us or Have us call you.

Furthermore, you can create a summary report if you need to view your employees' totals and other payroll-related data. To guide you through the process, check out this article: Create a payroll summary report in QuickBooks.

Don't hesitate to comment below if you have other concerns using the QBDT mobile app. Know that I'm always ready to assist you further.