Welcome to the Community, @GFDChristy.
I understand the urgency to get the service key and get started with payroll. Don't worry, I'm here to help you get your direct deposit up and running again.
If you purchased QuickBooks Payroll from a retail store, you can see the service key on the box. If you purchase the software from our Sales Department, the service key comes by e-mail.
If you don't have your service key, use our automated Service Key Retrieval tool. Then, sign in using your Intuit Account.
If you're unable to retrieve your service key using this tool, I recommend contacting our QuickBooks Payroll Support team to get the service key securely. The automated tool may not work if:
- There are multiple payroll orders in our system for your company.
- You purchased your payroll product from a retail store.
- Business phone number you provided did not match what Intuit has on file.
You can also visit this article to learn how to set up direct deposit for independent contractors in QuickBooks Desktop Payroll: Manage direct deposit for your contractors.
Please don't hesitate to get back to us if you have any other questions about payroll service key. We're always here to help. Have a great day!
