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We just discovered that the 2019 Part A of the W-2's were not filed electronically. We now need to produce a paper copy to send into the SSA. How do I get that information to print?
I'm here to ensure you can print your prior year's W2 forms, IOS1.
This way, you'll be able to send the copy to SSA. We can get the information in the archived forms window.
Here's how:
For more information, feel free to view this article: Archive old forms.
In case you're still unable to locate the forms you need after performing the steps above, I'd recommend contacting our QuickBooks Online Support team. They have the tool to archive your prior W2 forms and guide you until you've successfully printed them.
Additionally, you can also pull up a variety of payroll reports in QuickBooks. This will give you a closer look at your employee's total wages, deductions, and tax information in a certain period. Here's an article you can refer to: Run payroll reports.
Furthermore, you can customize then, memorize the report you've chosen to save its settings. For the detailed steps, please check out this article: Memorize reports in QuickBooks Online.
Let me know if you have other payroll concerns with QuickBooks. I'm just a post away to help you out. Have a great day ahead.
They are not in the archived data. Every other year is except that one.
Hello @IOS1,
Thank you for letting me know about the results after following the suggestion shared by my colleague above. Normally, you can only view your old payroll forms after filing them in the system for a year or two.
With this, I'd recommend contacting our Customer Care Support. With their tools, one of our specialists can help you archive and view the old payroll forms you need. To contact our dedicated support:
On top of that, I've got you this helpful article for guidance in preparation for the 2020 tax season: QuickBooks Online Payroll Year-end Checklist.
If there's anything else that I can help you with, please let me know by leaving any comments below. I'll be here to lend a hand.
Dead in the water! I spoke with a "Specialist" and because they were not e-filed or archived. I can not access the information. JUST ONE MORE REASON TO MAKE ME HATE QUICKBOOKS ONLINE.
I'm in the same boat. What do we do? How do I send SSA the information they want?
Hello, @Ruge.
You can archive your 2019 W2 Part A and file it outside QuickBooks. This way, you'll be able to send the copy to SSA. I can guide you on how to do it.
Here's how:
You can read through this article for more detailed steps: Archive old forms.
However, if you're unable to locate your, I'd recommend contacting our Customer Care team team. They have the tool to archive your prior W2 forms and guide you until you've successfully printed them.
Let me know if there's anything else you need. I'll make sure you're all set. More power to your business!
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