PTO pay pre-filling on paycheck

I'm here to help stop the PTO auto-refill when creating a paycheck, 98765432.

You need to turn off the PTO accrual on the employee's profile. That way, it will stop calculating every time you run payroll.

Here's how:

1. Select Employees, then  Payroll Center.
2. Go to the Pay Employees. tab
3. Put a checkmark beside the employee's name then choose Find Existing Paychecks.
4. Select the right paycheck then Edit > Paycheck Detail.
5. In the Review Paycheck window, make sure the Do not accrue sick/vac box is unchecked.
6. Select Save & Next to continue creating paychecks or Save & Close.
7. You can also see this box when you create a paycheck.

8. Once all set, you can start paying an employee.

If vacation and sick pay isn't calculating correctly, here's an article on how to fix it: Find out why sick and vacation time may accrue incorrectly.

Get back to me by commenting below if you have other payroll concerns. I'll be right here to help manage the employee's PTO.

Thanks, I must have not worded my question correctly.  Accrual is working fine and reflecting the correct data.  The problem is that the paycheck is trying to actually pay it out, automatically.  

Appreciate the update, @98765432. I'll help fix your employee's payroll.

Let's run the QuickBooks utility to determine why your employee's payroll is pre-filling a PTO Pay on one paycheck. I'll show you how.
 

A. To Rebuild Data

1. Go to File.
2. Click Utilities.
3. Select Rebuild Data.
4. Click OK.

B. To Verify Data

1. Go to File.
2. Click Utilities.
3. Select Verify Data.
4. Click OK.

Here's a link you can read to learn more about the troubleshooting steps: How to Fix Possible Data Damage on your Company File in QuickBooks Desktop?

However, we may need to continue our troubleshooting steps to fix your employee's payroll if the tool above didn't perform any changes. Use this link for reference: Run Quick Fix my Program from the QuickBooks Tools Hub.

I'm adding this reference for tips and guides to utilize in preparation for the coming year-end: Complete Certain Tasks in QuickBooks to Prepare for the New Fiscal or Calendar Year.

Don't hesitate to post a comment below if you have other questions about payroll in QuickBooks. I'm always around, ready to help. Take care and stay safe!

This didn't work, but thank you.  However, my CPA provided the solution so I thought I'd share it:  

To fix this issue, start the create paychecks workflow by selecting the “Resume Scheduled Payroll” button in the “Pay Employees” tab of the payroll center. The employee name highlighted yellow means the system believes he has a pending paycheck. To get rid of it, right click the employee and choose “Revert Paycheck”. This solved the problem!