Salary Sacrifice pension on UK Payroll - calculations showing in system calculations but not on payslip

chrisjones-culti · ‎September 23, 2024

I've just set up payroll for our company. I have followed the online tutorial for salary sacrifice.

I presume the additional step not mentioned in the above, is to reduce the employees pay rate (salary) by their annual pension contribution?

Having done this, and having applied the individual to the pension contribution plan, when when I run payroll, I get the correct amount appearing in the pay run for their salary, PAYE tax and NI... However, there is no pre-tax deduction or payment for the salary sacrifice deduction mentioned in the pay table. Also, nothing appears on their payslip regarding the salary sacrifice. However... the correct pension calculations do show in the 'System Calculations in a pay run.

I just wanted to check that this is correct, and when salary sacrifice is set up, there is no mention of it on the payslip?

chrisjones-culti · ‎September 23, 2024

Thanks. I did speak to one of your team in the end who was excellent - although - at the moment there is a problem with QB as the system calculations are not showing the same as the payroll data. Also, linking the employee to a pension scheme with a 0% contribution from employee and employer, but a salary sacrifice % is broken and not triggering a pre-tax deduction when payroll is run.

The only way to solve this was to go to the individual settings of an employee, and creating a pay roll inclusions, salary sacrifice deduction. This then finally showed up on the pay run.

Would suggest that someone looks at this as I have spent >6 hours trying to get this working and it has been pretty infuriating.

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GeorgiaC · ‎September 23, 2024

Hi chrisjones-culti, thanks for posting on the Community. In QuickBooks Online Advanced Payroll, the salary sacrifice should show on the pay run and pay slip.

To troubleshoot, please open the pay run and then exclude and re-include each employee. To do this, click Actions on the employee and then Exclude from pay run. Then, go to Pay run actions and Add employees.

Note: If you've finalised they pay run, you will need to unlock it first to make changes. Simply click Pay run actions and Unlock to edit.

If the deductions do not show after this, please contact our team by live messaging or on 0808 234 5337. Here, we'll have the tools available to set up a screenshare where we can take a closer look.

chrisjones-culti · ‎September 23, 2024

Thanks. I did speak to one of your team in the end who was excellent - although - at the moment there is a problem with QB as the system calculations are not showing the same as the payroll data. Also, linking the employee to a pension scheme with a 0% contribution from employee and employer, but a salary sacrifice % is broken and not triggering a pre-tax deduction when payroll is run.

The only way to solve this was to go to the individual settings of an employee, and creating a pay roll inclusions, salary sacrifice deduction. This then finally showed up on the pay run.

Would suggest that someone looks at this as I have spent >6 hours trying to get this working and it has been pretty infuriating.

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Salary Sacrifice pension on UK Payroll - calculations showing in system calculations but not on payslip