I am now having issues with this in QuickBooks 2024 Accountant's edition.

None of the suggestions in this feed have corrected the issue.  Is Intuit working on a patch?

Getting this printing error 900 fix is our top priority, @tshepard.

I'll ensure you get routed in the right direction for support.

I checked our records and found out that there's an ongoing investigation that other users also encountered an error code when pulling up the Tennessee Unemployment Quarterly form. Please know that our engineers are aware of the issue and are in the process of being prioritized. Although this is being actively looked at, we're unable to provide a specific time frame for resolution.

With this, I recommend contacting our Customer Care Team to be added to the list of affected users and be notified once there's a possible resolution. Here's how:

1. Go to the Help menu, then select QuickBooks Desktop Help.
2. Select Contact Us.
3. Please give a brief description of your issue, then select Let's Talk, and then choose a way to connect.

In the meantime, you can obtain and file directly with Tennessee until this issue is fixed.

Moreover, I'll provide this article you might need when working with tax forms in the future:  File a corrected Federal Form 941 and 940 in QuickBooks Desktop Payroll.

I appreciate your patience while working on this issue. Feel free to tag me in your reply for any additional questions about tax form filings in QuickBooks Desktop Payroll. We're determined to help you succeed. Keep safe always.

Has this error been fixed yet.  I have a client on Enterprise 2024 and been unable to get the TN Suta report to work.  I tried the Excel work - around but unfortunately their hosting server doesn't have Excel insalled.

Thanks

Has this error been fixed yet.  I have a client on Enterprise 2024 and been unable to get the TN Suta report to work.  I tried the Excel work - around but unfortunately their hosting server doesn't have Excel insalled.

Thanks

Unfortunately No.

I have not been given any additional information, except that they (qb) are supposed to be looking into the last update.  

I chose to download the Payroll liability report and post manually.  That may not be optimal for some, but I was not going to continue to wait.  Reports-Employees & Payroll - Payroll Liability Balances - drill down on each month for TN SUTA and download to excel.  Combine all 3 months and post to TNPAWS.  

Hope this helps

We appreciate all the work you've done to file your Tennessee Unemployment Quarterly form, Joeyh. I'm here to help clarify the issue and provide you with an alternative solution for filing the tax form.

As stated by tshepard, the error is still unresolved. In the meantime, you can file directly on the Tennessee state website.

@PDP LLC, thank you for sharing the steps you've performed to get the data for TN SUTA. This information will be useful for other users dealing with the same error.

Explore these resources for help verifying the status of your tax forms and payments, along with resolving e-file and e-payment rejections:

• Check the status of your payroll tax payments or filings sent through QuickBooks Payroll
• Handle payroll e-file and e-pay rejections

You can also run payroll reports to see your federal and state taxes, including the total earnings, deductions, and various payroll items for your employees. 

Don't hesitate to visit the Community is you have other payroll concerns or questions on how to carry out a specific accounting task. We'll get back to you and provide the guidance you need. 

I am having the same issue too!!!

I am also having the issue.

I'm here to provide clarification regarding the issue you are encountering, CAE11.

As you continue to experience an error when trying to access your quarterly unemployment form, I advise reaching out to the QuickBooks Desktop Support team for further assistance. They can pull up your account information in a secure environment and add your contact details to the list of affected users. Here's how:

1. Open QuickBooks.
2. Navigate to Help, then select QuickBooks Desktop Help/Contact Us.
3. Click Contact Us.
4. Give a brief description of your issue, then select Continue.
5. Sign in to your Intuit account select Continue and then Continue with my account.
6. Select Chat with us or Have us call you.

Our support services are available Monday through Friday, 6 AM to 6 PM Pacific Time.

In the meantime, you can consider obtaining the form and file directly from the Tennessee State Government website. Additionally, you can refer to these article to learn how to correct your quarterly forms and access your past forms or payments and:

• View your previously filed tax forms and payments.
• File a corrected Federal Form 941 and 940 in QuickBooks Desktop Payroll

Let me know if you can unemployment quarterly in QuickBooks, or if there's anything else I can assist you with. I'm here and ready to help whenever you need me.

Hi there.  In QB, go to Employees -> Payroll Tax Forms & W-2s -> Tax Form Worksheets in Excel.  This will open a dialogue box with a few options.  At the top section, choose "State Wage Listing" and below that you can choose the date range.  For Q3, you can choose either "Last Quarter" or manually enter the dates.  Then click "Create Report".  MS Excel will query QB for the data and once populated you will see each state where you have employees listing totals by employee name as well as summarized totals by state for UI, WH, etc.  Hope this helps!

Has there been a fix? And why is this error for only one of the TN companies and not all TN companies?

There's no specific timeframe for when this will be fixed, @jackpatel1. I'll make sure you receive the support needed to resolve this issue as quickly as possible.

At this time, there is an ongoing investigation into the unknown client-specific tax form printing error 900. This error is affecting some companies due to specific variables or configurations unique to that particular TN company. Rest assured, our engineering team is aware of this issue and is working diligently to resolve it.

To keep you updated on the latest developments regarding this matter, I recommend contacting our technical support team. This way, they can add you to the list of affected users and keep you informed via email about the progress of the solution. You can present this investigation number (INV-112841) to our representative to expedite the process.

Additionally, check out this article to learn how to customize these reports for your business needs and improve your payroll efficiency: Customize payroll and employee reports.

Furthermore, explore these articles for guidance on verifying the status of your tax forms and payments, as well as for resolving any e-file and e-payment rejections:

• Check the status of your payroll tax payments or filings sent through QuickBooks Payroll
• Handle payroll e-file and e-pay rejections

Feel free to reach out to me or reply in the comment section below if you have any other questions about printing state tax forms. We are always ready to offer our support and outline actionable steps to help you optimize your processes within the platform.

Hi all,

Add South Carolina WH-1605 to the list of forms.  It was all working fine until the payroll updates got pushed through.  I have now spent a collective 2.8 hours on the phone and have learned how to inactivate and reactivate my payroll subscription, find the latest patch updates, and much more.

From a logical perspective, we know it was not our side from the beginning because if 9 out of the 10 Federal and State forms work and one doesn't, the root issue is the supplier of the form.  In this case Intuit/Quickbooks.

I request that this becomes a matter of urgency as we all on this thread pay quite a lot of money for payroll services and there are legal/tax implications with the data not properly being displayed.  Of course there are work arounds to get the correct data but that should not be the issue for paying customers as work arounds take time and that costs money.

@Intuit - please do all you can to get this resolved!  Please also communicate with us and let us know the status.

Same here with one client.

Per checking, the investigation regarding the Printing error 900 is still ongoing, VolLRB. Please know that our engineers are working tirelessly to get this matter fixed.

Given that, I'll guide you in contacting our support team so you can receive timely updates regarding the issue. They can add you to the list of affected users and obtain email notifications about the investigation's progress.

Here's how to connect with them using your QuickBooks company:

1. Open your QuickBooks company file and go to the Help menu.
2. Choose QuickBooks Desktop Help/Contact Us.
3. Hit Contact Us. Then, input the investigation number "INV-112841" and tick Continue.
4. Log in to your Intuit account, pick Continue, and then Continue with my account.
5. Once you receive a single-use code in your email, copy and enter it in the designated field and click Continue.
6. Choose a way to reach out to our support:
   • Chat with us - start a conversation with a live chat support expert.
   • Have us call you - get a call back from our next available agent.

Please know that our Payroll supporting hours vary per subscription:

• QuickBooks Desktop Payroll Basic, Enhanced, or Standard plans - support is available from 6 AM to 6 PM PT on Weekdays.
• QuickBooks Desktop Assisted Payroll - available 24/7.

While waiting for the problem to get fixed, you can consider obtaining or filing your forms directly to your state agency.

For future reference, you can check these articles to help you with printing issues, payroll e-file and e-pay rejections, and tracking your previously filed tax forms and payments:

• Fix printing issues in QuickBooks Desktop.
• Handle payroll e-file and e-pay rejections.
• View your previously filed tax forms and payments.

We appreciate your patience while our team is fixing the issue. If you have more concerns about pulling up a copy of your tax forms or need assistance handling payroll transactions in QuickBooks, hit the Reply button. The Community is always ready to lend a hand.

Is this still an ongoing issue?

Still is for me. Just ran payroll update and tried again.

Exactly the same for us, VolLRB

Yes, @kiefer871. The investigation (INV-112841) about tax form printing error 900 is still ongoing. In the meantime, you can get and file directly with Tax Number (TN).

Moreover, to be added to the affected users list and keep updated on the progress of the investigation, I recommend contacting QuickBooks Desktop (QBDT) Payroll support.

Additionally, check out this article to find out how to review your payroll tax form and payment status to the IRS or state agencies: Check the status of your payroll tax payments or filings sent through QuickBooks Payroll.

Feel free to continue conversing here if you have additional queries about printing tax forms. We'll always be around to help you. Take care, and have a good day.

Any updates on this issue at all?

Thank you.

I commend your proactive approach in seeking updates on this issue, kiefer871. I've got the details you need about the tax form printing error 900 in QuickBooks Desktop (QBDT).

Upon checking, the investigation (INV-112841) associated with this issue has been resolved with our latest release of QuickBooks Desktop. We recommend updating your QuickBooks Desktop (QBDT) to the newest release before printing your forms to clear out the error and have the most up-to-date information.

If you've encountered a similar problem when accessing your quarterly unemployment form, I recommend contacting our QBDT Support Team. This way, they can look into this and provide further details.

Additionally, you can refer to these articles to gain insights on how to correct your quarterly forms and access your past forms or payments in QBDT:

• View your previously filed tax forms and payments.
• File a corrected Federal Form 941 and 940 in QuickBooks Desktop Payroll.

Your commitment to getting this sorted out is greatly appreciated. You can always count on me if you need assistance with your reports, entries, and other things in QuickBooks Desktop. Reply to this thread or create a new post. I'm always available to help.