So do I need to add anyone that has a middle name to the full middle name and not just the initial, is that what you are saying?

NH User here. I have run all the updates as well. We have QuickBooks Enterprise. Tonya thank you for mentioning the full name update for the federal forms as a potential problem. I may update all the middle names to be full names instead of the initials only. Thankfully we don't have an extreme amount of employees for me to try this. I'm going to attempt to do my W-2's first. I will keep you all posted in New Hampshire.

Full first name. NH used to only require first initial of first name. 

So, all the employees have their first full name already. All my payroll updates are current. I rebooted my computer last night in hopes that an updates would have processed correctly. Have you been able to run the 4th quarter NH Unemployment tax return? I tried again today without success. I ran into a problem with the W-2's at first. I got a message asking if I wanted to save, when I said yes to that I was not able to run the W-2's. I tried the W-2's again and selected don't save and QB generated the W-2's for me and I was able to save them in the end once I completed printing them all off.

What did you do to get the number of employees by each month for submitting the NH Unemployment tax return?

Thanks,

Brenda

When the form doesn't work, you have to manually count your headcount for each month.  (I had to do this for my Q3 TN UI that wouldn't generate).

I never figured out why my Q3 woudn't generate but Q4 would generate: and QB was NO HELP WHATSOEVER on this issue.  I have a suspicion that the issue is related to a change in our UI percentage.

Tennessee is bad about sending you a letter that your UI % has changed in the middle of the quarter to which it applies.  This always messes up the $$ you've accrued for UI typically resulting in a manual payroll liability adjustment.

The only thing unusual about Q3 that was different than Q4 is that we had one of those mid-quarter UI % adjustments.

Yes, I think I've figured out the why, now I'm planning on completing the quarterly by hand. Just a pain in the neck to handwrite this one in particular. Hopefully, Quarter 1 2025 will work then!

Thank you for helping me out. I will count them for each quarter. My rate hasn't changed in NH for several quarters so that wouldn't be my issue. Thank you again.

There was a response by Gigi59 on October 28, 2024 in this feed that showed you how to run the excel report that captures everything you will need for the report, but not the number of employees. I ran that report and it's great. Be sure to select the option for detail as well. I plan on using that file to help me complete the form manually.

Yes! That info was great from @Gigi59! I have already printed it out!

easy fix I think is that backup your data, uninstall QB Enterprise version and, best would be if you create a new account on Windows PC or whole new PC all together and install fresh QB Enterprise on it, don't update anything after installing and activate your Payroll subscription on new install and you can run all things fine

It's just the update QB sent is messed us up

Thank you, I will reach out to our IT support. We have our QB Enterprise on a network so they would need to update this for me.

Hi Kevin - Is there any update on this problem? 

Let me connect you with our Live Support Team, who can provide the latest update regarding the tax form printing error 900 concern, @JGinNH.

Rest assured that our Live Support Team is equipped with the necessary tools and resources to keep you informed about the issue at hand. They're capable of collecting additional information and will expertly guide you through the subsequent steps needed for a resolution.

Here's how to contact them within the QuickBooks Desktop program:

1. Go to the Help icon and select Contact Us.
2. Click on Contact Us.
3. Enter your concern and click Continue.
4. Enter your email to proceed with the process.

To learn more about our Live Support Team and their hours of availability, please refer to this article: Get help with QuickBooks products and services.

Furthermore, you can check out this article for guidance if you received a notification in QuickBooks or a message from the IRS or a state agency indicating that your e-filed tax form or electronic payment has been rejected: Handle payroll e-file and e-pay rejections.

We're dedicated to helping you address any issues you may have with printing your tax forms. If you have any follow-up questions, please don’t hesitate to return to us. We’re here to provide you with prompt support and guidance.

Can I have the right phone number please for someone who can help me? I tried the help menu and it locks up. 

I appreciate your effort in trying to use the help menu icon to contact support, JGinNH. Rest assured, I’m here to guide you with alternative options to reach our live support team.

Due to security reasons, I'm unable to provide a contact phone number. However, we have several effective methods to ensure you receive the support you need:

Here are the details for contacting our live support.

First, we can email our support team directly at support@email.com. They typically respond within a few hours, and it can be a convenient way to explain issues in detail.

Next, let's connect with our customer support team by following these steps:

1. Open your web browser.
2. Navigate to the QuickBooks support page using this link: QuickBooks Support.
3. Select your specific QuickBooks product and its edition from the dropdown options provided.
4. Enter your query in the What's your question? Field, then click on Continue.
5. Sign in with your Intuit account.

Additionally, to address the issue with the help menu, you can update your QuickBooks Desktop to the latest release:

• Open QuickBooks Desktop.
• Press F2 (or Ctrl+1) to open the Product Information window.
• Check your current version and release.
• Compare it with the latest available updates listed on our website and update if necessary.

Also, feel free to discuss your concerns in the Community section where our expert can assist you.

Furthermore, if you need to access your previously filed tax forms and payments in QuickBooks Desktop, you can find detailed guidance in this article: View Your Previously Filed Tax Forms and Payments.

If you require further assistance or have more questions about contacting support, feel free to comment below. I'm here to help.

I think it is finally fixed! I ran a new payroll update this morning and it worked beautifully. 

Thanks for following up with the Community, IrishCM.

I'm happy to hear you were able to get passed error 900 by installing your newest payroll update.

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.

Please feel welcome to send a reply here if there's any additional questions. Have a lovely Monday!

I ran the most recent update this morning and it fixed the issues for me too. Thank you for sharing yours was fixed, I was getting ready to prepare it manually, now I will have more time to work on other important year-end duties.

This is fixed. I ran an update this morning and I was able to generate my tax form for NH.

Yes, fixed! Of course after I manually did it...

its a bit late now, but if you go to the NHES website you can get a fill in PDF form instead of handwriting.  Also if you have an account with NHES online you can file it online with them.

i tried to run a new update and it says it's the most recent update with no changes and it still doesn't work.  These are the reasons why there are 3rd party payroll companies to do this stuff and we never have to see it.  I am so close to convincing the owner to get off QB payroll to better options that are actually more robust and cheaper and doesn't chain you to another intuit product

I appreciate your efforts in installing the latest payroll update. I understand the importance of generating a tax form for NH, allow me to route you to the next available support to help you address your queries.

Since the issue persists even after installing the newest payroll update, I suggest reaching out to our Live Support team for assistance. They can provide you with specific, step-by-step instructions to help resolve the issue and conduct a thorough investigation to identify any underlying problems.

Here's how:

1. Go to Help, then select QuickBooks Desktop Help.
2. Write your question in the Search bar.
3. Click Contact Us.
4. Enter a brief description of your concern and hit Continue.
5. Select to chat with us or Have us call you.

Moreover, I've added this article for detailed information about getting the newest tax table: Get the latest tax table update in QuickBooks Desktop Payroll.

Moreover, you can use this article to generate payroll reports, providing valuable information about your business and employees: Run payroll reports.

Let us know if you have other concerns about generating your tax form for NH. The Community is always here at any time to help.

what version are you at?

I got following email from QB

Payroll Compliance Update 22504 is now available

I'm concern if I update and then I wont be able to get the forms, even though I've finished my 2024-Q4 

Only problem I had was NH forms weren't printing so I installed QB Enterprise on a new computer and it worked