When I process a paycheck, the amount showing up in my checking register is the net amount of pay (amount of the paycheck) plus my company taxes.

Thanks for dropping by, @clingermanfamily. I'll share some insight on your query about processing paychecks.

You may have set up and scheduled your payroll to run. This is probably why the system creates your paychecks automatically.

If you wish to turn this off, you need to unenroll them. Ensure that you're logged in to your QBO as the primary admin. Once you're ready, here's how:

1. Select Settings ⚙, then Payroll Settings
2. In the Auto Payroll box, select Edit ✎.
3. Select Select employees for Auto Payroll.
4. Choose one or more of the enrolled employees.
5. Click Save changes.
6. Review the confirmation window, then hit Done.

Check out this guide for further reference: Set up and manage your Auto Payroll in QuickBooks Online Payroll.

If the issue persists, I'd recommend contacting our QuickBooks Online Payroll Support team again. They have tools to pull up your account and help you with the best process to handle this issue.

I'm also adding this resource that might be useful if you want to run payroll reports in QBO to help you track your business: Run payroll reports in QuickBooks Online Payroll. The same resources give you details on marking a report as a favorite, customizing it, and printing reports.

If there is anything else I can do to assist you with QuickBooks, particularly payroll-related activities, you can reach out to the Community at any time. I'll be standing by for your response. Stay safe always.

I am also having this exact problem. First time this has happened. Every other payroll has ran just fine. 

This answer does not fix the problem. 

This answer does not solve the problem. 

Hello there, @Jflann09. I appreciate you taking the time to perform the steps provided by my colleague above.

Upon checking on my end, I have found that there is currently an ongoing investigation regarding the matter you mentioned. To ensure that you are added to the list of affected users and receive the necessary assistance, I recommend reaching out to our QuickBooks Online Payroll (QBOP) Support Experts. They have the tools and expertise to review your account in a safe and secure manner.

Here's how:

1. In your QBO account, click on Help (?).
2. Select Contact Us.
3. Enter your concern, then select Let's talk.
4. Choose a way to connect with us: Start a chat or Get a callback.

To know our support's availability hours, kindly visit: Contact Payroll Support.
 

Additionally, you may also want to check out this article to learn how you can wrap up this year's payroll and prepare for the next with QuickBooks: Year-end checklist for QuickBooks Online Payroll.
 

Keep me in the loop by leaving a reply below. If there's anything else you'd like to know, feel free to ask at any time.