Why can't I pay my state taxes in quickbooks online?

Sales taxes?

Payroll taxes?

Income taxes?

Property taxes?

Franchise taxes?

Hi wendy36,

Let's try paying your state taxes using a private browser. This is to determine whether this issue is browser-related.

To open a private browser, refer to these shortcut keys:

• Press Ctrl + Shift + P for Internet Explorer or Firefox.
• Press Ctrl + Shift + N for Chrome.
• Hold down Command + Shift + N for Safari.

You'll want to switch to another browser and disable the pop-up blocker.

Then, I recommend clearing the cache of your regular browser if using an incognito window works. This helps QBO to function more efficiently.

Otherwise, I recommend reaching out to our QuickBooks Payroll Support Team. They will be able to check your account's payroll settings.

For the meantime, you'll want to pay taxes directly to the state's website.

Let us know if you have any other concerns. You can count on us.

Any update on this issue?   Seems many people have been getting a blank screen when they are trying to pay tax within the Payroll Tax Center.  This is a feature we are paying for which needs to be addressed.

I've been told many times by QB that they are working on this error: 

"I understand that you have been affected by the ongoing investigation INV-51836..."

This seems like a pretty significant bug that is still outstanding?  

I do appreciate the efforts of sharing it with us, JKLLC.

We know how important it is for you to pay your taxes on time. Our product are engineers doing there best to fix this issue as soon as possible.

Currently, we don't have any updates about it yet and we really can't provide a specific date of when will it be fix. But rest assured, you'll receive updates about the issue directly through your email. 

Also, you may visit this link for articles and related post that will help you fix other issues: QuickBooks Help Page.

Thank you so much for your patience. Post again if you have any other QuickBooks questions. I got your back. Have a nice week!