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dana-brassbellvb
Level 1

Why didnt my payroll run

Payroll says processed but did not go through
3 Comments 3
FritzF
Moderator

Why didnt my payroll run

Thanks for posting in the Community, @dana-brassbellvb.

 

We are currently seeing other users posting the same issue here in the Community. We already submitted a ticket regarding this to our Product Engineers so they can investigate further. Rest assured that they're now working to fix this as quickly as possible.

 

To get an update once the issue is fixed, visit this link and subscribe: http://status.quickbooks.intuit.com/?subscription_confirmed=true.

 

For more information about managing and processing DD paychecks in QBO, consider checking out this article: Create pay checks in online payroll.

 

Please post again or leave a comment below if you have any additional concerns. I'm always here to assist. Have a good one!

maksproperty
Level 1

Why didnt my payroll run

Same issue here.   Received all the confirmation e-mails but no deposits made to employees!

KlentB
Moderator

Why didnt my payroll run

Hi there, maksproperty and dana-brassbellvb.

 

We'd like to inform you that the direct deposit issue is already resolved, and your employee should get their pay by the end of the day. Please follow this link for more details: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd

 

We thank you for your patience and time to post in the Community. Have a great rest of the weekend!

 

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