Workforce shows HOURS for SALARIED employees, which has created a lot of discontent among salaried workers. How do I turn off Workforce or remove hours worked?

Hello, @robtexas.

The data in the Workforce always matches what's on your company file. For now, I encourage checking the pay-stubs or paychecks for your salaried employees and ensure that they are set-up or recorded correctly. For your reference, read these articles:

• Change an employee paycheck
• Edit a payroll paycheck

If the details, as well as the payment type, are correct and it's still showing up the hours in Workforce, I suggest reaching out to our Support Team to check and review the paychecks further. They can also investigate why hours are showing up for the salaried employees.

To contact support, tap on Contact us from the Help menu.

For additional reference about viewing paychecks online, read these articles:

• View your paychecks and W-2s online in QuickBooks Workforce
• Invite employees to see pay stubs and W-2s online

Let me know if you have any other questions. I'm always here to help. Have a good day!

That's odd.  Showing hours for salaried employees is rather unusual, and with QuickBooks desktop is only done if you turn on a preference, as some people do like it.

View My Paycheck used to follow that preference, as well as all of your other preferences for printing paycheck stubs, since it assumed you set your preferences to comply with your local laws, which is the point of those preferences.

It appears its replacement isn't as smart and instead just ignores the law.

It is very frustrating. Either we find a way to turn it off or we switch to ADP. 

Go to preferences. 

1. Go to Edit, then select Preferences.
2. Select Payroll & Employees. Then select the Company Preferences tab.
3. Select the Pay Stub & Voucher Printing button

Then, from the payroll printing preferences pop up, remove the check mark for "Hours for Salaried Employees"

I have the same issue. I recently switched our 4 employees over to direct deposit and invited them to Workforce. One of the 2 salaried workers complained that the Workforce dashboard shows him as being hourly, having worked 87 hrs. in a 2-week period. I checked his paystub, and it does not show any hours and I also checked that he was set up correctly in our Quickbooks online payroll setup. I believe that everyone is set up correctly, but I could be wrong. He brought in a screenshot to show me, and indeed, it shows that he worked 86.67 hours during the period but his paystub shows a dash in the hours worked section. Any way to fix this?

We appreciate you for raising your concern here, @JLBJR.

Let me direct you to the best help possible since I see that you set up your employee as salaried and this shouldn't show hours in their Workforce dashboards.

With that in mind, I recommend contacting the QuickBooks Online (QBO) Payroll Team to review your account setup and find the root cause of the issue. On top of that, if they identify that this is an error and several users are experiencing the same issue, they can investigate this and look for a fix.

Here's how:

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Select Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

If you want to make changes to your paycheck or cancel your payroll run, you can read this article: Edit, delete, or void employee paychecks.

Feel free to reply to this post, @JLBJR, for additional questions about your employee's paystub display. I'll be willing to lend a hand. Keep safe.

As I believe that I said before, this does not show up in the paystub. It shows up on the Workforce dashboard. 

As I said in the orginal post, hours do not show in the paystub. Hours show in the Workforce Dashboard.