RWalczak,

OMG.  Thank you so much for helping me on this.  I really appreciated.  is this fix always there?!!

Thank you!

shanausmus - Yes it is, one way the system actually works properly.

Have you been able to get this issue resolved? I'm having the same issue in 2023. If I manually check "do not accrue sick/vacation" on each paycheck each payroll, it doesn't accrue the vacation, which messes that up. I have triple checked that the payroll preferences as well as each employee's tabs are correct. I don't understand why it's not calculating correctly. 

I understand the urgency of resolving the issue, @Debbie1969. Let's find out why sick and vacation time don't accrue on paychecks and fix them in QuickBooks Desktop (QBDT).

The following could be the reasons why sick or vacation is accruing incorrectly:

1. Your accrual setup is incorrect. To set up or modify vacation and time off, see this article: Set up and track time off in payroll.
2. You have time off set to accrue on sick and vacation hours paid. 

If they don't accrue on a paycheck, it's possible that your employee has reached the accrual limit. Let's check your employee setup to verify.

1. Go to Employees and select Employee Center.
2. Double-click the name of the employee to open their profile.
3. Click Payroll Info, then Sick/Vacation.
4. Verify the maximum number of hours to accrue and adjust when necessary. Click OK twice to save the changes.

Also, vacation and sick only accrue on certain payroll items, such as Annual Salary, Hourly Wages, and Commission items. They don't accrue on Bonus items and Addition items.

Moreover, you'll want to invite your employees to QuickBooks Workforce so they may access their W-2s and pay stubs. This way, an email notification will be sent to them once their pay stubs are available for viewing and printing.

Let me know whenever you have further queries about sick and vacation accruals in QBDT. I'm always available around the clock to answer them. Stay safe and have a wonderful day ahead!

Thank you for your reply, however, this is the same response I've been given over and over. As stated in my previous comment, I know how to enter the accrual into both the employee section as well as editing it in the payroll preferences. Others are obviously having the same issues after having entered everything correctly. I believe this is an issue within QB Desktop that your engineers need to look into. It is frustrating to keep getting the same set of instructions rather than someone actually looking into the possibility that something is wrong in your program. When a limit is set, it should not keep accruing over that limit...period. Thank you for your time.

I am having the same issue - QB is still accruing sick hours even though I have it set for a 40 hour max.

Please see the attached screenshot of my settings (same settings in the Sick & Vac Defaults as well as for each employee).

Like the others, I've been living with this issue for 2 years now, but I don't think we should have to rely on spreadsheets when we have a bookkeeping program.  

If my settings are not correct, please let me know so I can make the changes. If they are correct then it is a  Quickbooks issue -  PLEASE make this a priority to fix!!!!

Thank you

Hello there, @AutumnGirl. Let me direct you to the best support available that can assist you with this concern.

If you have followed the recommendations of my peer, JaeAnnC, above, I suggest reaching out to our Payroll Support Team. One of our experts has the necessary tools to check your account securely and perform a screen-sharing session to investigate this behavior further.

Here’s how to get in touch with our representatives:

1. In QuickBooks Desktop (QBDT), click Help.
2. Choose QuickBooks Desktop Help or press F1 on your keyboard.
3. Click the Contact Us button in the Have a question? window.
4. Enter your concern in the description box and select Continue.
5. Choose either Chat with us or Have us call you.

You can visit this resource that contains the time when the support is available, depending on your type of subscription, or you can get their number in this article's QuickBooks Desktop Payroll section: Contact Payroll Support.

On the other hand, check out this article to help track your payroll and employee expenses in QBDT: Customize payroll and employee reports. This will help you focus on the most essential information for your business.

Keep me posted if you have any additional payroll questions or concerns. I'm always here to help you out. Stay safe.