We can change the number format in your QBO, Br Mike.
The decimal point is set as default in the program. You can change how the amounts are displayed by adding a separator.
If you have follow-up questions on this, please let me know. I'll be here to answer them for you.
Hi thanks for swift reply and your recommended solution. We bill for call charges. As an example our "rate" is 2.3 cents per minute but the "amount" comes out rounded flat 2 cents per minute. On 500,000 minutes we have just lost, $150 USD any further suggestions mostly appreciated to display correct rate of 2.3 cents and not, 2.0 cents?
Hello there, @CloudCheckr.
Currently, there isn't an option to change the decimal format of the rates of your transactions, like invoices and sales receipts.
I can see how it would be useful to have the ability to enter percentage rates in the transactions. However, QuickBooks only allow flat amounts as rates and will not accept the percentage rate.
In the meantime, I've got an article for you that offers some pointers on rates or prices: Set Up Custom Rates or Prices for Employees, Vendors, or Customers.
Please know that Community always has your back if you have any other questions.
We appreciate you joining the thread, Terri63.
The option to turn off rounding when creating transactions is unavailable. In payroll tax calculation, QuickBooks automatically round off the amount to have a flat rate to avoid discrepancies. For more details about this, you can check out this article: https://community.intuit.com/articles/1764207.
I'll personally share your product suggestion to our engineers about turning off the rounding in QuickBooks.
Visit the Community again if you need anything else in QuickBooks.
Thanks for joining this conversation, Rick108.
The Gear icon that they're referring to is only available in QuickBooks Online (QBO). For QuickBooks Desktop (QBDT), the option to turn off rounding of decimal places when creating transactions is currently unavailable. As a workaround, you'll need to update or change the amount manually.
I can see how this feature would be helpful for you and your business. Rest assured that I'm making it my top priority that your feedback reaches our Product Development Team.
In the meantime, I suggest visiting our Blog site. This is the place we post some updates with regards to newly added features.
I'm also adding this article for future reference: Rounded numbers cause discrepancies in tax calculations.
Please let me know if you have any other issues or concerns. I want to make sure everything is taken care of for you. Have a good one.
Hi there, @Cschley.
Let me step in and assist you with your concern.
You can check the Number format in the Other preferences in your QuickBooks if the format is setting up correctly. Please follow these steps on how:
If the issue persists, you can perform basic troubleshooting to see if it's a browser issue or not. This way, you can clear the outdated file that causes a small problem with the Number format on your QuickBooks. Please open your QuickBooks via a private browser.
Then, check the Number format if it's now showing as $5.00. If you're able to do so without any errors, you can switch back to the main browser to clear the cache. You can also try using other browsers to isolate browser-related issues.
I've also added an article to help you modify your invoice template. Please read this article for the steps: Customize invoices, estimates, and sales receipts in QuickBooks Online.
If you have follow-up questions, feel free to leave a message in the comment below. I'll be happier to help. Keep safe, and have a good day.