We can change the number format in your QBO, Br Mike.

The decimal point is set as default in the program. You can change how the amounts are displayed by adding a separator.

Here's how:

1. Click the Gear icon.
2. Under Your Company, select Account and Settings.
3. Click Advanced on the left panel.
4. Click the pencil icon in the Other preferences section.
5. Click the drop-down arrow beside the Number format section.
6. Select how you'd like the numbers to show.
7. Click Save and Done.

If you have follow-up questions on this, please let me know. I'll be here to answer them for you.

where and for what?

rate is a function of total sales price / qty, you can not change any decimal that is the result of the math.

Hi thanks for swift reply and your recommended solution.  We bill for call charges. As an example our "rate" is 2.3 cents per minute but the "amount" comes out rounded flat 2 cents per minute. On 500,000 minutes we have just lost, $150 USD any further suggestions mostly appreciated to display correct rate of 2.3 cents and not, 2.0 cents?

Quickbooks Online needs to change the decimal formatting , not everyone uses flat rates  please fix this we are not able to use the uploading of invoices due to this 

thanks

are you entering the rate as 0.023?

We have many rates such as 1.85%  2.50% and the rate is rounding up 

Hello there, @CloudCheckr.

Currently, there isn't an option to change the decimal format of the rates of your transactions, like invoices and sales receipts.

I can see how it would be useful to have the ability to enter percentage rates in the transactions. However, QuickBooks only allow flat amounts as rates and will not accept the percentage rate.

In the meantime, I've got an article for you that offers some pointers on rates or prices: Set Up Custom Rates or Prices for Employees, Vendors, or Customers.

Please know that Community always has your back if you have any other questions.

How do I turn off the rounding in QuickBooks Desktop?

We appreciate you joining the thread, Terri63.

The option to turn off rounding when creating transactions is unavailable. In payroll tax calculation, QuickBooks automatically round off the amount to have a flat rate to avoid discrepancies. For more details about this, you can check out this article: https://community.intuit.com/articles/1764207.

I'll personally share your product suggestion to our engineers about turning off the rounding in QuickBooks.

Visit the Community again if you need anything else in QuickBooks.

Everyone keeps talking about a gear icon. I see no such thing in my QB 2019. ???

Thanks for joining this conversation, Rick108.

The Gear icon that they're referring to is only available in QuickBooks Online (QBO). For QuickBooks Desktop (QBDT), the option to turn off rounding of decimal places when creating transactions is currently unavailable. As a workaround, you'll need to update or change the amount manually.

I can see how this feature would be helpful for you and your business. Rest assured that I'm making it my top priority that your feedback reaches our Product Development Team.

In the meantime, I suggest visiting our Blog site. This is the place we post some updates with regards to newly added features.

I'm also adding this article for future reference: Rounded numbers cause discrepancies in tax calculations.

Please let me know if you have any other issues or concerns. I want to make sure everything is taken care of for you. Have a good one.