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TeamTina
Level 2

Using 2020 and Later W4, but Federal Allowances from previous W4s still showing up with no way to edit?

I just ran an Employee Withholding report because a few employees have asked why little to no Federal Income Tax is being withheld.  Every employee has been updated to the 2020 and Later W-4 within the last year.   Today is the first time I ran an Employee Withholding report.  It is showing the number of deductions employees claimed on pre-2020 forms.  There is no way I can find to edit this to get rid of this since we can't go back to previous forms once we've updated to 2020 and Later.  Could this be why so many people are saying QB isn't taking out the correct amount of Federal taxes anymore?  Now what?  I have employees that have drastic changes in deductions from previous years and I need to be able to fix this. Any ideas?

Solved
Best answer January 13, 2021

Best Answers
Mark_R
QuickBooks Team

Using 2020 and Later W4, but Federal Allowances from previous W4s still showing up with no way to edit?

Hi there, @TeamTina.

 

I want to make sure this is taken care of, and I'd like to route you to the best support group available to get this addressed right away.

 

Since updating the information from the 2020 and Later W-4 doesn't exclude the Federal Allowances, I suggest contacting our QuickBooks Support Team. This way, they can further check on your account in a secure environment and help you edit the previous Federal Allowances on the file. They can also provide additional information about the new Federal W-4.

 

To reach them, please follow the steps below:

 

  1. Open your QuickBooks Desktop (QBDT) software.
  2. Go to the Help menu, then select QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Enter a brief description of your issue, then click Let's talk.
  5. Then choose your preferred way to connect with them.

Here's an article for more details: Contact QuickBooks Desktop support.

 

Also, you might want to read these articles to learn more about the new changes to the Federal W-4:

 

Please know you can continue to reach me here with any additional questions about the new W-4. Thanks for coming to the Community, wishing you continued success.

View solution in original post

2 Comments
Mark_R
QuickBooks Team

Using 2020 and Later W4, but Federal Allowances from previous W4s still showing up with no way to edit?

Hi there, @TeamTina.

 

I want to make sure this is taken care of, and I'd like to route you to the best support group available to get this addressed right away.

 

Since updating the information from the 2020 and Later W-4 doesn't exclude the Federal Allowances, I suggest contacting our QuickBooks Support Team. This way, they can further check on your account in a secure environment and help you edit the previous Federal Allowances on the file. They can also provide additional information about the new Federal W-4.

 

To reach them, please follow the steps below:

 

  1. Open your QuickBooks Desktop (QBDT) software.
  2. Go to the Help menu, then select QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Enter a brief description of your issue, then click Let's talk.
  5. Then choose your preferred way to connect with them.

Here's an article for more details: Contact QuickBooks Desktop support.

 

Also, you might want to read these articles to learn more about the new changes to the Federal W-4:

 

Please know you can continue to reach me here with any additional questions about the new W-4. Thanks for coming to the Community, wishing you continued success.

View solution in original post

NovirFIN
Level 1

Using 2020 and Later W4, but Federal Allowances from previous W4s still showing up with no way to edit?

Hello, I am also having a similar issue.  By using the 2020 and Later section, one of my employees does not have federal taxes taken out, while others (who have the 2019 or later) do.  Was this purely a tax change issue, and not a QB issue?

 

Thank you.

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