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Join nowUsed and vacation time are showing up on paystubs, but the used time is not being deducted from "Available." For instance, an employee has 40 hours of sick time available at the start of the pay period, uses 8 hours during the pay period. The 8 hours shows up as used but on the paycheck the "Sick Available" continues to show as 40 hours instead of 32 hours.
Hi, EB411.
Let me share some insights about sick time not deducting from the previous total hours.
The sick/vacation time may not accrue on your employees' paycheck or not be taken from the previous total if:
If transactions are verified and the issue still persists. Ensure QuickBooks is updated, I recommend updating your tax table in QuickBooks Desktop (QBDT). Here's how:
Additionally, there may be times you'll not be able to see all your pay stubs under Workforce. Please check out this article so you'll know why: View Your Paychecks And W-2s in QuickBooks Workforce.
Reach out to us if you have any concerns when running your paycheck. Remember, we're here to help you and make sure everything is taken care of.
Usually this happens when the sick or vacation item being used for the time off isn't actually a sick/vacation item, despite its name. You can check by editing the item from the payroll items list.
If the top of the window says: "Sick Hourly Rate:" or "Sick Salary:" then it's a sick pay item:
If the top of the window says: "Vacation Hourly Rate:" or "Vacation Salary:" then it's a vacation pay item:
If it's not one of these type is can't be changed into one. Instead, set up a new item to track the sick or hourly pay and be sure to select the correct pay type as you do, because it can only be selected as you create the item:
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