W-2 form appears blank when e-filing

Hello, cb55555. 

I appreciate the screenshot you provided. First, please ensure that your tax table is up to date and that QuickBooks Desktop is running the most recent release. 

Then second, change your display and view preferences in QuickBooks before adjusting any Windows settings. 

Here's how: 

1. Close QuickBooks Desktop.
2. Open the Windows Start menu.
3. Type "QuickBooks" into the search. Then right-click the QuickBooks icon and select Open file location.
4. In the folder, right-click the QuickBooks.exe file and select Properties.
5. Go to the Compatibility tab.
6. Click the Disable display scaling on high DPI settings checkbox. You can also select Change high DPI settings and then Override high DPI scaling behavior.
7. Tap OK. 

Lastly, you can adjust the view preferences and change the window display settings. For more details steps, please see this article: Fix screen issues in QuickBooks Desktop. 

For your reference about printing W-2 forms, feel free to visit this article: Print your W-2 and W-3 forms.

Keep me posted about how this goes. I'll stay around until you're able to file W-2s in QuickBooks. Have a great day!

This DPI scaling box does help with the way UI elements (e.g. buttons on dialogs) appear in the software, but it did not fix the issue with displaying the W-2 form.

So, I was mistaken that this issue has to do with DPI scaling.

Thanks for sharing more details about the error you encountered. I also appreciate you for following the suggested solution above, @cb55555. I'm here to point you in the right direction to resolve this issue in QuickBooks Desktop.

We can contact our support team since you indicated that you had a glitch when printing the W-2 forms in QuickBooks Desktop. They will look for the possible causes of the issue and have it fixed.

Follow the steps below:

1. On your QuickBooks account, go to the Help section.
2. Choose Contact Us.
3. State your concern, then select Continue.
4. We'll email you a single-use code. Enter your code and select Continue.
5. Select to chat with us or Have us call you.

In your spare time, you can also see this article to discover more about submitting W-2 forms: File your state W-2s with QuickBooks Desktop Payroll Enhanced.

Alternatively, you might want to create a backup of your financial files; we can utilize this article for the steps by step process: Back up your QuickBooks Desktop company file.

 We would be glad to help you once more. Have a happy day, @cb55555.