When I did payroll this week, the link to reports and taxes, etc on the left of the page was not there

It's good to see you back, Boxcroft.

You've come to the right place to ask for support. I'm here to help you fix the missing links on the left page of your QuickBooks Online account.

Sometimes, our browser fills too much cache, which could cause malfunctions to some features or slow down a website. I can guide you in troubleshooting your browser to ensure it runs with QuickBooks efficiently. Let's start with accessing QuickBooks Online using incognito mode or a private window.

Here are the shortcut keys to go private mode in a browser:

For Google Chrome / Microsoft Edge / Opera:

• Windows: Ctrl + Shift + N
• Mac: Command ⌘ + Shift + N

For Firefox:

• Windows: Ctrl + Shift + P
• Mac: Command ⌘ + Shift + P

For Safari:

• Shift + Command ⌘ + N

If this works, you can proceed to clear your browser's cache and cookies. Otherwise, you can also use other supported browsers to ensure it runs QBO efficiently. 

Additionally, you can also check out this article to get ready for the year-end payroll: Year-end checklist for QuickBooks Online Payroll.

Please feel free to leave a reply if you have additional concerns besides missing links in QuickBooks Online. I'm always here to assist you always.