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Level 1

When installing payroll update I keep getting Error 15270 and can't proceed. Help! I have to pay taxes!

 
4 Comments
QuickBooks Team

When installing payroll update I keep getting Error 15270 and can't proceed. Help! I have to pay taxes!

Hi there, KCIowa.

 

Error Code 15270 is a connectivity error that shows up when updating QuickBooks. Let's follow these steps to resolve the error and make sure you're able to download the update: 

  1. Switch your internet connection from wireless (or Wi-Fi) to hard wire.
  2. Repair QuickBooks
  3. Run Reboot.bat

Once done, let's update QuickBooks once more time to check if that removes the error. Though, if you're still getting the roadblock, please proceed to these steps below:

Leave a note below if you need anything else. 

Level 1

When installing payroll update I keep getting Error 15270 and can't proceed. Help! I have to pay taxes!

We have performed all the above tasks to no avail!  We talked with QB representatives on Monday for approximately 1-1/2 hours trying to solve the problem - they asked if they could call us back after consulting with their team of experts - we are still waiting for that call!  I would like to have a senior technical expert look at this problem immediately because it is now impacting my ability to perform payroll and other business functions.  

Very poor service so far.

 

Jillian

 

QuickBooks Team

When installing payroll update I keep getting Error 15270 and can't proceed. Help! I have to pay taxes!

This isn't the kind of experience that we want you to have, Jillian.

 

We will help you resolve this error, so you can get back on creating paychecks. I can see that this is already impacting your business.

 

I assume you've already performed the steps to resolve Error 15270 with our phone agents. The best that we can do is contact them back to check the status of your case. For security reasons, I won't be able to check it from here since this is a public forum.

 

Rest assured that I'll take note of your feedback and share it with the relevant departments. This will help us improve our way of resolving issues to deliver the best experience for our clients.

 

On the other hand, if you need a reference for payroll in the future, you can check out this page: Payroll and workers.

 

Let us know if you have other questions about payroll. We're just around to help.

Level 1

When installing payroll update I keep getting Error 15270 and can't proceed. Help! I have to pay taxes!

I ended up turning off my anti-virus for 10 minutes and everything cleared right up.  

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