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Level 2

where to send tax notices

Sirs,

 

I have assisted payroll and have always sent in any tax rate notices to '[email address removed]' however, trying to do that now, it is getting rejected - is there a new email to send the notice to?

 

thanks!
Carol K

5 Comments
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QuickBooks Team

where to send tax notices

Hello there, CarolKaye.

 

Thanks for visiting the Community. I'd be glad to share a few details about sending tax rate notice to Intuit. 

 

Generally, you can send the tax notices to us in any of these email addresses: taxnoticeresolution@intuit.com or taxnotice@intuit.com. Once the notice has been indexed to our work queue, you'll receive a system generated confirmation from tax_do_not_reply@intuit.com

 

You also have the option to mail the notice to us. Here are the details you can use:

 

QuickBooks Desktop Payroll Assisted
Tax Department
P.O. Box 30005
Reno, NV 89520-9854

 

I'm confident that you'll be able to send the notice without an issue. Reach back to me if you have other questions. I'm only a post away! 

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Anonymous
Not applicable

where to send tax notices

the email address [email address removed] rejected my email.

Highlighted
Moderator

where to send tax notices

Greetings, @deep1.

 

Thank you for posting in the Community. I'll be happy to get you to the right support to get this resolved.

 

I recommend reaching out to our Payroll Support to walk you through you in forwarding the federal or state tax agencies notice for research. The agents can also assess and update your account to help you get back to business in no time.

 

Here's how you can reach them:

  1. Click this link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=16.
  2. At the top right, click the select the product you are using link.
  3. At the top, select your Payroll Product.
  4. On the Payroll Support page, click Payroll.
  5. Click the View Contact Info button to see the support number. 

That should get you back on track. 

 

Keep me posted on how the call goes. I'll be happy to help you further. Wishing you and your business continued success.

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Anonymous
Not applicable

where to send tax notices

Unfortunately my message was mangled by the email address filter. You list two email addresses in your response. What I am trying to say is that the first email address in your post works, the second one does not work, it sends back a message that says: "The response from the remote server was:

550 #5.1.0 Address rejected."  

Highlighted
QuickBooks Team

where to send tax notices

Hey there, deep1.


Thanks for sharing the exact error message since it gives me a better picture of what happened. I’d be glad to provide a few details about this.


This can happen if the sender's email address, IP address, or email service provider is being blocked. However, I have confirmed that taxnotice@intuit.com is no longer a working email.


You’ll have to email the federal or state notice to taxnoticeresolution@intuit.com. After sending it, a tax specialist will mail you a letter confirming the required resolution.

 

Feel free to read this article for more details: Notice of Discrepancy.

 

I'd be glad to hear back from you if you have any follow-up questions. Please know that I'm just a comment away. Have a great day ahead.

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