Workforce paystub not showing the correct number of hours

You didn't miss anything, Terry.

Please know that salaried employees' hours are reflected in both paychecks and payroll reports, but not included on individual pay stubs. This is because they receive a consistent pre-determined amount regardless of the hours worked within a pay period. Only hourly employee hours appear on the pay stub.

We're always looking for ways to improve QuickBooks. Thus, I recommend sending feedback. Your input can help shape future updates. Here's how:

1. In the Workforce app, select Setting or More.
2. Choose Settings.
3. Select Help & Support and click Suggest an Idea.
4. Enter your feedback and select Send feedback.

Additionally, you can bookmark these articles for tips about viewing pay stubs and fixing common QuickBooks Workforce issues:

• Manage paystubs online or in the Workforce mobile app
• Troubleshoot QuickBooks Workforce

Don't hesitate to share your QuickBooks payroll concerns. I'm here to help you resolve them.

Thank you for the comments- they got me pointed in the right direction.

It turns out I did everything right.

When logging into workforce, the first page I'm logged into is "paycheck details" which shows the hours worked as a "-" and not the 80 as I'm normally used to.  But on that same page, clicking the "all paychecks" button will show my latest paycheck having the 80 hours worked.  Just an odd thing I was perhaps overly concerned about.  Thank you for the replies.  I'm glad it wasn't something I had missed when actually running payroll!

Hello there, terrywag86.

We in the Community are happy that you were able to find my colleague's post helpful. We're more than happy to help you if you need more assistance.

Keep us posted if you have other questions or concerns. I’m here to help you out. Take care and have a great day!

But that is not accurate.  Even if they are salaried, if they lay out of work, we deduct the hours not worked while creating a paycheck. So why would it not show on the stub the amount of hrs they are actually getting paid for?