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Level 1

Year End Payroll Reports

I sold my business in November.  My QB payroll subscription renewed in December which hit my credit card.  I am currently wanting to run my YE and 4th Qtr payroll reports.  When I go to create forms, QB tell me I need to get payroll updates.  I do and then I get a message that says I need to update again before December 21, 2020.  It never allows me to create my forms.  Anyone have any ideas as to what I need to do?



1 Comment 1
QuickBooks Team

Year End Payroll Reports

Welcome aboard to the Community space, @Myron1.


Allow me to share some insight on how to get around this issue.  I suggest updating your QuickBooks Dekstop (QBDT) software to the latest release. 


This way, we can ensure your payroll updates synchronize with the system. Let me show you how:


  1. Go to the Help menu
  2. Select Update QuickBooks Desktop.
  3. Go to the Update Now tab. 
  4. Select Get Updates to start the download.
  5. Restart QuickBooks when the download finishes, 
  6. Accept the option to install the new release.

You can also read this link for more details: Update QuickBooks Desktop to the latest release.


Once done, you’ll be able to run your payroll reports and prepare your forms. When you’re ready to file your forms, you can utilize these articles for additional guidance:


Please let me know if you need further assistance running your reports and tax forms. I’ll be around ready to back you up. Have a good one!

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