It isn't the kind of experience that we want you to come across, Jeri365.
The 24/7 support is available for QuickBooks Desktop Enterprise. That said, you can contact our Phone Support team by Monday from 6 AM to 6 PM PST.
For now, you can follow these steps on how we can install the latest version of QuickBooks. Before doing so, ensure that your computer meets the system requirements. Afterward, download your version of QuickBooks Desktop. Then, have your product and license number handy.
Then, here's how to install the software:
- Open the file QuickBooks.exe.
- Follow the onscreen instructions. Accept the software license agreement and then select Next.
- Enter your Product and License numbers. Then select Next.
- Select which install type is right for you.
Lastly, you're good to activate the program. Here's an article for the detailed steps: Decide which install type is right for you.
Feel free to leave a Reply if there's anything that I can help. I've got you covered!