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Sue3
Level 1

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

The amounts you entered may be incorrect. Social Security and Medicare taxes (FICA) are expected to be percentages of an employee's taxable earnings. Check that the amounts you entered are correct.
19 Comments 19
MarsStephanieL
QuickBooks Team

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

Let me share you some details about this error, @Sue3.

 

The system detected that the tax deduction entered is incorrect, that is why you have encountered this error. It reminds us to enter the correct SS deduction amount in the employee's prior payroll. For example, the employee's gross pay is $500. Since the SS percentage is 6.2%, the deduction amount must be $31.00

 

You can also see the discussion in this article about entering historical paychecks in QuickBooks Online: Set Up a Prior Payroll.

 

I'm just one comment away if you have any other concerns. Glad to be of assistance. Take care.

 

 

Sue3
Level 1

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

I am converting my existing Quickbook Desktop to Quickbook online and all of my other employee's amounts were perfect. Thank you I will check Quickbooks desktop for issues with the tabulations.  I only wish I could move forward in my account without getting an Error message.

DeluxeTransport
Level 1

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

I'm having the same issue, $10,022.70 in piecework plus wages amounts to $621.41 in SS and $145.33 in Medicare.

Joesem M
QuickBooks Team

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

Hi there, @DeluxeTransport.

 

When you received an error message "The amounts you entered may be incorrect. Social Security and Medicare taxes (FICA) are expected to be percentages of an employee's taxable earnings" it means that you enter incorrect tax deduction.

 

Let's click on the percentage hyperlink and re-enter the correct Social Security and Medicare. Also, let's make sure that the Net Pay must equal the values entered for wages minus taxes and deductions.

 

For further guidance, please refer to this article: Entering Social Security and Medicare YTD Amounts.

 

Also, to learn more about the 2020-2019 wage base limit, please check out this article: Payroll tax wage bases and limits.

 

If you have additional questions about payroll deduction, please let me know. I'll be here to lend a hand. All the best.

 

Vanessa Q
Level 1

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

If I am taking this information from the last pay stub, how do I fix this?  

Vanessa Q

Adrian_A
Moderator

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

We'll have to manually enter a prior payroll, Vanessa Q.

 

Both Medicare and Social Security are based on a fixed rate. That said, we'll have to make sure that the taxable amount for Social Security is 6.2%. Then, for Medicare is 1.45%.

 

You can check this article for the detailed steps: Set up a prior payroll. In the Provide the payroll total for one of your past pay dates this quarter page, enter the correct taxable amount.

 

Feel free to take a look at payroll tax wage bases and limit for more information.

 

There you have it. Stay well!

catcat1234
Level 1

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

I am putting in the correct amount. 250.00 at 6.2 15.50. I don't know anything else to do. I can't seem to get through the process up setting up employees. 

WinnLawPC
Level 2

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

I am having the same problem. I checked and both SS and Medicare are the correct percentages, and my net pay is accurate. It still generates an error message. Could this be because there was a delay in the employee cashing a paycheck? (taxes were paid on payroll 3/31, employee did not debit earnings until 8/1)

WinnLawPC
Level 2

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

I got the same error message when I entered the following info (see attached). I checked and the Medicare and SS amounts are correct. Any ideas?

MariaSoledadG
QuickBooks Team

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

Let's find out why you're getting the error message, WinnLawPC.

 

One of the reasons is if you do any manual changes on the employee's paycheck because of the delay in cashing it. QuickBooks tries to automatically correct the calculation on the next pay period.  If you previously did some manual changes of some information, the program won't be able to auto-correct it. You can run the Payroll Tax and Wage Summary report so you can go review your paychecks.

 

For future reference, Please check this article for other available reports in QuickBooks Online: Run Payroll Reports.

 

Reach out to us if you need anything else. I'd be happy to help.

WinnLawPC
Level 2

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

I didn't manually change the amount of the payment to the employee, the payment was just made some time after the taxes were paid. Also, I am just trying to set up payroll for an employee now for the first time. Prior payrolls were run by an accounting co. So I don't think the reports will help.

JasroV
QuickBooks Team

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

 Thanks for the clarification, @WinnLawPC.

 

I understand how important it is to run your payrolls correctly. Let me route you to our best support available to this get sorted out right away. I recommend contacting our Support Team to securely look into your account and investigate the cause of this issue.

 

To reach out to them, you can follow these steps below:

  1. Go to the (?) Help icon. 
  2. Choose the Talk to a human option (type it again if prompted).
  3. Enter the details of your issue when asked. 
  4. Select I still need a human.
  5. Click the Contact us.
  6. Ensure the details are entered in the box, then click Let's talk.
  7. Choose either Get a call or Start messaging (if you prefer to chat). 

I also recommend checking our Support Hours page to know the best time to contact them that’s convenient for you.

 

For additional reference in running payroll for your employee, you can read this article for guidance: Process or run payroll.

 

Let me also add this article that you can use for future reference: Set up an employee for direct deposit.

 

Tag me in if you need further help in managing your employee’s payroll in QBO. I’m just a post away from you. 

SandlinDesign
Level 1

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

I stated a LLC in January of 2020 and I'm just now setting up the payroll and have to go back and enter previous amount which i didn't hold the taxes out on.

 

I entered all info and states percentages are not righ

 

Is there something i need to do special in my situation?

 

Thanks!

SandlinDesign
Level 1

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

Where is this percentage hyper link

MadelynC
QuickBooks Team

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

You’ll want to update the state tax rate in QuickBooks Online, @SandlinDesign.


Since your state percentages are incorrect, you can modify your Payroll settings. This way, the system will calculate and display the right information.


Here's how you do it:

 

  1. Select the Gear icon at the top.
  2. Choose Payroll settings under Your Company.
  3. Under Taxes, select each state you need to change the details.
    Capture.PNG
  4. Enter the percentage amount in the Rate field.
  5. Click OK.
    Capture.PNG


You can check this article for more information on how to enter State Unemployment Insurance (SUI) Tax Rates.


In addition, here’s the basic information on processing payroll in QuickBooks. This includes tax forms and your obligations as an employer. I’m sure you’ll find it helpful.


Leave us a message if you need further assistance. I’ll be here to help anytime. Take care.

error message with payroll ytd
Level 1

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

Frustrated with this error message.  The net pay base doesn't include bonuses and incentives and I am getting error messages, possibly because the YTD information is higher than the net pay base?  But for others I am still getting the error message and everything is correct after checking 3 times.  What is the issue? Please help

 

Tori B
QuickBooks Team

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

Hey there, @error message with payroll ytd.

 

Thanks for sharing your concerns.

 

I recommend reaching out to our payroll support team. They have the tools available to review your account in a secure environment and investigate the error further. I've included the link to chat with our payroll team below. 

 

Please let me know if you have additional questions or concerns. You can reach out to the Community at any time. Take care!

yvonne99
Level 1

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

Hello,

I have a part time employee who actually did not have to pay any federal taxes because of the small paychecks.

I am entering manually from desktop to online. So the entry is for Jan. 1, 2020 up to today.

I must get this done today. thank you.

this is my error message:

The amounts you entered may be incorrect. Social Security and Medicare taxes (FICA) are expected to be percentages of an employee's taxable earnings. Check that the amounts you entered are correct.

JasroV
QuickBooks Team

Getting error message when inputting employees' info. Stating Medicare and SS are may be incorrect?

I appreciate you for sharing the error message you received, @yvonne99.

 

 

The error message occurs when you’ve entered the wrong amount in your employee’s taxable earnings. To avoid this in the future, you’ll want to ensure you’ve selected the correct amount in their taxable earnings. 

 

For more details and guidance about this, you can click the percentage hyperlink for reference.

 

Also, since you’ve mentioned your employee doesn’t have to pay any federal taxes, you’ll want to tax-exempt them. This way, you will not be prompt with the error message again when you run payroll for that employee. Let me guide you how.

 

  1. Go to the Payroll or Workers menu.
  2. Click the Employees tab. 
  3. Select your new employee.
  4. Click the Edit icon in the Pay section.
  5. Select Edit in the What employee's withholding? Section.
  6. Under Tax exemptions, click the drop-down menu.
  7. Select the taxes the employees are exempt from. 
  8. Then click Done.

 

You can also read through this article for more details: Employee payroll tax exemptions

 

Once done, you can now run payroll to your employee seamlessly.

 

If you need further assistance running payroll or filing your payroll taxes in the future, let me know in your reply. I’ll be around to help you. Keep safe and have a great week ahead!

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