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Level 1

I am testing your QB Plus Online for future use , but i am experiencing issues printing a Sales Receipt on thermal receipt PoS printer. Works well with QB PoS V.11

 
4 Comments
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Level 11

I am testing your QB Plus Online for future use , but i am experiencing issues printing a Sales Receipt on thermal receipt PoS printer. Works well with QB PoS V.11

@desmmondy 

 

"but i am experiencing issues printing a Sales Receipt on thermal receipt PoS printer. Works well with QB PoS V.11"

 

Unfortunately, the QBO sales receipt printing layout is not compatible with the thermal printer at this time.

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Moderator

I am testing your QB Plus Online for future use , but i am experiencing issues printing a Sales Receipt on thermal receipt PoS printer. Works well with QB PoS V.11

Hi @desmmondy,

 

Thanks for the question.  @vpcontroller is correct; printing a QuickBooks Online sales receipt to a Point of Sale printer is not supported.

 

thanks,

Lucas

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Level 1

I am testing your QB Plus Online for future use , but i am experiencing issues printing a Sales Receipt on thermal receipt PoS printer. Works well with QB PoS V.11

Hello all,

Thank you for your help. I'm a Quickbooks online user wanting to use my Star POS printer. Is there any alternate process to print sales receipts on a POS Printer?

Malachie

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QuickBooks Team

I am testing your QB Plus Online for future use , but i am experiencing issues printing a Sales Receipt on thermal receipt PoS printer. Works well with QB PoS V.11

Thanks for joining this thread, @Malachie.

 

If you're having issues with printing Sales Receipts on a POS Printer, then I recommend reaching out to our POS Support. Rest assured, they have the tools that can perform troubleshooting if this is a behavioral issue with the system, as well as showing you the process of how to print Sales Receipts. You can let me know how the conversation goes by leaving me a Reply. Here's a Community Article that provides details about compatible devices for QuickBooks Point of Sale.

 

I'll be here if you need anything else. Have a great day.

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