If you're having issues with printing Sales Receipts on a POS Printer, then I recommend reaching out to our POS Support. Rest assured, they have the tools that can perform troubleshooting if this is a behavioral issue with the system, as well as showing you the process of how to print Sales Receipts. You can let me know how the conversation goes by leaving me a Reply. Here's a Community Article that provides details about compatible devices for QuickBooks Point of Sale.
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