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Level 1

Keep getting error code 108 saying I have a message on my banks website but I do not. Can't get past this screen and won't download latest transactions.

 
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QuickBooks Team

Keep getting error code 108 saying I have a message on my banks website but I do not. Can't get past this screen and won't download latest transactions.

Hi there, johngallerph.

 

Error 108 occurs if there are changes on your bank that needs your action. Since you've already checked your bank notifications, let's do the manual update. This helps refresh the connection between your bank's website and QuickBooks. 

  1. Go to the Banking page.
  2. Click the Update button.

If you get the same result, we can try using the private browser or other supported browsers. 

 

Here are the keyboard shortcuts:

  • Chrome: Press Ctrl + Shift + N
  • Mozilla Firefox: Press Ctrl + Shift + P
  • Internet Explorer: Press Ctrl + Shift + P
  • Safari: Press Command + Shift +

Otherwise, I'd recommend contacting our Phone Support Specialists for further investigation.

 

Here's a link where you can get our contact information: https://community.intuit.com/articles/1145770

 

For any additional questions or concerns, feel free to reach out to me. Thanks.

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