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Benard Bill
Level 1

Old Quickbooks versions

Kindly i have my data which is corrupt because of network and i needed that specific release so that i will be able to restore the data and upgrade to online version. reason being any release other than r5 will ask for an update and immediately you try to update it will abort. Please see below error when i try to use any other release. Don't mention of tool hub to use to repair i have tried several times but could not work.

 

 

Benard Bill
Level 1

Old Quickbooks versions

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Benard Bill
Level 1

Old Quickbooks versions

Below is the reason am asking for Release 5 Quickbooks Premier 2016 Uk version. Any time i tried to restore the data am facing below error. I need to restore and get the data before moving online. Any other version of release if you use will bring below error because it will need to update and once it updates it will abort and crash. I was having release r5 but crashed. Any one with release5 please.

 
 

 

 

Benard Bill
Level 1

Old Quickbooks versions

Kindly i have my data which is corrupt because of network and i needed that specific release so that i will be able to restore the data and upgrade to online version. reason being any release other than r5 will ask for an update and immediately you try to update it will abort. Please see below error when i try to use any other release. Don't mention of tool hub to use to repair i have tried several times but could not work.

4Gal
Level 11

Old Quickbooks versions

@Benard Bill 

It seems your file is indeed corrupted as you expected. As a workaround, use the Online Tool to convert your data directly to QBO. You don't need to bother upgrading your QB Desktop version.

https://quickbooks.intuit.com/learn-support/en-us/help-article/company-file/quickbooks-desktop-file-...

 

If the tool failed to convert your data, you don't have any choice but to fix your company file first. Contact @Fiat Lux - ASIA and ask them to fix it. They won't mind refunding your payment in full if the damage is too severe.

 

 

Benard Bill
Level 1

Old Quickbooks versions

Not Possible. Please see below error. That is why i asked for R5 premier uk version 2016

4Gal
Level 11

Old Quickbooks versions

@Benard Bill 

Below is the reason am asking for Release 5 Quickbooks Premier 2016 Uk version.

 

I missed seeing your country's version. You cannot use the Online tool as I mentioned before as it only applies to the US version. You will have to contact Fiat Lux as I suggested earlier to repair your files.

AbegailS_
QuickBooks Team

Old Quickbooks versions

I can see how you want to have the R5 update released in restoring your data, Benard. 

 

Let me share some updates about how you can obtain the release update that you want. 

 

The latest release that we can offer to QuickBooks Desktop Premier 2016 is R17, as the older release is no longer available on our website. However, you may be able to find the necessary patches or updates online through various blog posts and community forums. 

 

Since QuickBooks Desktop Premier 2016 UK is no longer actively supported, I recommend reaching out to our Support team for the most up-to-date information on options for users of discontinued QuickBooks Desktop versions. They may be able to provide guidance on potential migration paths or limited support options, even though the R5 release you originally needed is no longer available.

 

You can contact our Support team by following these steps:

 

  1. Go to the Help menu.
  2. Pick QuickBooks Desktop Help.
  3. Click the Contact Us option.
  4. Type in your question and hit Continue.

 

You can refer to these articles for more information about the discontinuation of the QBDT UK version: 

 

 

If you have any other issues with installing or downloading your QuickBooks Desktop version, I'm available whenever you need further assistance. I

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