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There are several reasons causing you to not being able to send emails through outlook, emuradova.
I’ll be glad to share more of this information and the recommended solutions you can try. Let me start by providing the factors affecting the issue:
- Older version of Microsoft Office is used
- Profile is not set to Microsoft Outlook
- Outlook is not set as the default email
- Outlook is not selected as the preferred email program in Internet Explorer
- Your QuickBooks is hosted on the Cloud and your service provider does not have Office installed as a hosted application
The first step of fixing this is ensuring you’re using the supported version of outlook. Check these articles to determine this information:
- How to determine Outlook version information
- System requirements for QuickBooks 2020 and Enterprise Solutions 20.0
- System requirements for QuickBooks 2019 and Enterprise Solutions 19.0
- System requirements for QuickBooks Desktop 2018 and Enterprise Solutions 18.0
- System requirements for QuickBooks Desktop 2017 and Enterprise Solutions 17.0
To get the exact information you need, make sure your QuickBooks is updated to its latest released version.
If this won't work out, you may proceed to the succeeding solutions provided in this article: Outlook Issue
Revisit us here if there's anything else about QuickBooks that i can help you with.
